Kim's profile

Kim's reviews

  4.9  
Kim has 244 reviewsacross 15 different locations, showing 12.
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Kim's qualities as told by our client reviews: honest, dedicated, friendly, empathetic, supportive, clear communication, local expert.
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Seller review
Review from a buyer: Top Marks for Kim!
almost 6 years ago
Review from a buyer: Top Marks for Kim!

This may be an unusual review since I am writing from the perspective of the buyer, but my experience with Kim has been so positive that I am leaving this review :-). Although Kim's job is to look after her vendor's interests first and foremost, she was still helpful, communicative and as open with me as she could be (without breaching confidentiality), during a fast-paced competitive sale of an off-market property. I should note that she also introduced me to that property having identified accurately that it was exactly what I wanted -- so full marks there! Not only that, but she has gone above and beyond during some stressful pre-settlement dramas with a suddenly reluctant lender, providing advice, sharing my annoyance, and generally being a sympathetic ear. She is (even outside of her role as a real estate agent) a genuinely nice human to talk to. I imagine she'd be great at selling your home too!

Buyer review
Supportive and Knowledgeable team
almost 6 years ago
Supportive and Knowledgeable team

We bought the property after seeing it just the evening before the auction next morning. Kim organised the visit on an urgent notice and helped answer a lot of questions about the property. Kim is knowledgeable about the property market and is an expert in North Ryde area. Post auction Kim's team provided timely support to make our move easy.

Seller review
Kim is friendly, approachable and a genuinely lovely person
almost 6 years ago
Kim is friendly, approachable and a genuinely lovely person

What a great agent Kim is. She worked tirelessly and professionally in selling my home. I couldn't be happier with the result and would have no hesitation in recommending her to anyone wishing to sell their property. Thank you Kim!!

Buyer review
Went above and beyond
almost 6 years ago
Went above and beyond

We had a great experience with Kim. She was always very responsive and most notably kept in touch with us after our move and helped us with numerous requests in her spare time which we really appreciated.

Seller review
Caring and Devoted Agent
almost 6 years ago
Caring and Devoted Agent

Our childhood family home has been with us for 63 years and was sold due to the passing of our very beloved mother over a year ago as a deceased estate. As you expect there was a lot of emotion attached with the family home and Kim’s approach has been at professional level with extended caring and devotion to the sale of our property in these difficult times. Our family would like to sincerely thank Kim Toyer-Uttley in completing the sale and have no hesitation to recommend Kim Toyer-Uttley to any future vendors considering selling their homes.

Seller review
Friendly and professional
almost 6 years ago
Friendly and professional

"Kim manages to find that great balance between friendliness and professionalism. She capably and compassionately handled the complexities of having vendors who were going their separate ways, dealing well with us separately and together. Her advice was sound, and always tempered by asking our opinions. The end result was a full auction and a higher than expected price. Selling a house may be stressful and unpleasant, but Kim certainly makes it easier.”

Seller review
A lovely and capable Estate Agent
almost 6 years ago
A lovely and capable Estate Agent

Kim is a hard working, caring real estate agent. She has years of experience and genuinely enjoys the diverse range of tasks and the diverse range of people, involved in this work. She is professional and knowledgeable, she encouraged us to consider every option and kept us informed and motivated. She helped us prepare for the sale with some good ideas and support. She helped us persevere through open homes and the range of emotions involved in an Auction. I highly recommend Kim Toyer-Utley

Seller review
Vendor's Dream Agent
almost 6 years ago
Vendor's Dream Agent

Kim started strong the day she first came to our home to value it, showing attentiveness, respect and insight as she examined our 2 bedroom apartment carefully, listened to our questions, and provided really helpful practical advice about how to polish our place for the best outcome. After an outstanding first impression, we felt very comfortable with her marketing approach, as she met with us regularly at our home, explained her strategy, and taught us all about how to find the right potential buyers for the auction process. From the photography to the 'open for inspection' sessions, to the auction day itself, she has always been generous with her time, spot-on with communication, and collaborative with decision making. She finished even stronger, facilitating the sale at auction with straight forward ease and to the planned timeline, despite the challenges of COVID-19. We couldn't be happier with the outcome, and can honestly say out of all the real estate agents we have encountered to date, she is our favourite - approachable, diligent and extremely professional. All her hard work achieved very pleasing results, and she made us feel cared for throughout as well. Thank you Kim!

Buyer review
Friendly and professional
about 6 years ago
Friendly and professional

Kim was very friendly from our first meeting and you can tell she is genuinely interested in helping people find the perfect property match. Being a first time buyer it was great dealing with someone so knowledgeable and approachable. Kim's team are also great; quick to respond and able to help with any questions you may have.

Buyer review
Simply Professional
about 6 years ago
Simply Professional

Kim is a seasoned professional with great people skills who is always ready to help her clients. We enjoyed working with Kim. The communication was prompt and clear making the property purchase much less stressful. We will gladly work with Kim in the future!

Seller review
Quality Service
about 6 years ago
Quality Service

I cannot find enough praise and thanks for Kim. From beginning to end she gave us all the time, advice and service we could have wished for and was there for us at all hours of the day with no hesitation. Kim is warm and sincere and a strong, knowledgeable and confident Realtor. Kim sold us the house which we lived in for 13 years and has now sold it for us as we move on. I hope to keep in contact with her in the future and will recommend her going forward.

Seller review
Kim is a Great person to deal with, excellent knowledge and very helpful.
about 6 years ago
Kim is a Great person to deal with, excellent knowledge and very helpful.

Kim was recommended to me by a friend who had experienced her service personally so had no hesitation in passing her name and details on to me. I found Kim always willing to go above and beyond what you would expect from an agent. Thank you Kim for all your help and guidance through what was a very stressful time in my life.

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