Kirstin's profile

Kirstin's reviews

  4.9  
Kirstin has 134 reviewsacross 28 different locations, showing 12.
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Kirstin's qualities as told by our client reviews: dedicated, honest, friendly, supportive, responsive, local expert, clear communication.
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Seller review
Do yourself a favour & use Kirstin- incredible!!
over 4 years ago
Do yourself a favour & use Kirstin- incredible!!

We are thanking our lucky stars that we came across Kirstin and the team at Semple Property Group. We sold our house and bought a new one through them too. I’m a big believer in following your gut instincts and, after contacting lots of different agents who always came up short, I just LOVED Kirstin’s vibe. She was totally relaxed and in her element. She knew her stuff and gave me complete confidence to let her take the lead and follow her advice. I am an impulsive, fast-paced control freak and my customer service standards are high but she knew exactly how to handle me. Whenever I got a little anxious, she found a way to put my mind at ease. Nothing was too much trouble and we were so impressed with how she runs the whole operation. The rest of her team were awesome too. Josephine had our home open and managed to get 3 great offers on the table before the end of the day. Brian showed us through a home before it went to market and his honesty was refreshing. Luke did the final inspection with us and made the whole experience quick and easy. Last but certainly not least, Jessie. She’s the Executive Assistant and something tells me she has a MASSIVE job keeping tabs on everyone there because they are so fast paced. I’m sure she’s the glue that holds everything together and makes it look effortless (even though I’m sure she probably does a lot of grunt work). Thank you for your prompt, clear communication. I could ramble on forever about how great the team is but I’ll wrap it up now. Do yourself a favour and use them as your agents. They’re trustworthy, switched on and work for a fair outcome for the buyers and sellers. We absolutely LOVE our new home xx

Seller review
Excellent service.
over 4 years ago
Excellent service.

Kirstin sold our house in South Lake. She made the process simple and easy. She was very professional, yet personable. Excellent service- would not hesitate to hire her again in the future.

Seller review
Patient and kind
over 4 years ago
Patient and kind

We have lived in our current home for over 45 years and were really anxious about the entire buy and sell process. But Kirstin, Brian, Josephine and Luke were patient, reassuring and professional. They explained everything to us in lay terms and they sold our home within a week. I cannot think of any other agent that I would recommend more highly than Semple. An absolutely wonderful group of people.

Seller review
Exceptional service and professional team
almost 5 years ago
Exceptional service and professional team

The entire experience of selling our property with Kirstin and the Semple Property Group was completely seamless and professional. Within days of our initial contact we had all the documentation in order and marketing was arranged. The property was only on the market for about 4 days, and we had accepted an offer way above what we were expecting after the first home open! Everything from that point onwards went very smoothly, and the entire process was clearly communicated and carried out with no problems at all. We couldn't be happier with Kirstin and the Semple Property Group and have no hesitation in recommending them to anyone, and we will definitely be engaging them for all of our future property sales and purchases.

Seller review
Kirstin got us a great price and a fast sale, and all with a smile.
almost 5 years ago
Kirstin got us a great price and a fast sale, and all with a smile.

We were lucky enough to both buy and sell with the same agency which made life easier for us. It also enabled us to see the service provided by Semple Property Group from both sides. Both Kirstin (who was selling our home) and Jason (through whom we bought our new home) were an absolute pleasure to deal with. I felt very reassured throughout the whole process. We worked more with Kirstin (as is the nature of selling a property). She filled us with confidence at every stage. She had plenty of interested buyers in her database and the home opens were well attended. All of her recommended contacts for painting, building and pest inspectors, and settlement agents were all great. She was responsive to all queries and easy to get along with. I would not hesitate at all to recommend Kirstin to anyone who is selling their property and would without a doubt work with her again. She got us a great price and a fast sale, and all with a smile. Jason was always polite, informative and friendly. He made me feel assured when there were delays with our bank, gave us a good indication of what sort of price was likely to be accepted by the sellers (which made us feel confident with our offer), and just overall seemed like a genuinely nice guy who we were comfortable dealing with.

Buyer review
Professional & Friendly! Another happy buyer
almost 5 years ago
Professional & Friendly! Another happy buyer

Our interaction was mostly with Brian who was nothing short of kind, approachable and most importantly professional. He was always happy to take a call and patiently answer any queries we had. Throughout our house hunt we also dealt with Luke who is cut from the same cloth as Brian. I spoke to Kirstin over the phone a couple of times and can also comment on the very positive attitude and kind demeanour. Overall we've had an incredibly positive experience with Semple Property Group and would not hesitate to recommend them to anyone looking at buying a property.

Seller review
Helpful and always available.
about 5 years ago
Helpful and always available.

Kirstin was very helpful with advice from the start and Brian was there to help us along the way to our sale. Thank You.

Seller review
Above and Beyond
about 5 years ago
Above and Beyond

We had a fantastic experience with Kirstin and her team at Semple real estate. We have tried to sell our property multiple times with other agencies who left us feeling stressed and unimportant. Semple could not be further from that. From the moment we contacted Kirstin she was quick, relatable and understood our needs. The home opens were well communicated and with the same person each time. When it came time for offers, Kirstin and Josephine went above and beyond to get us the best offer and were just as excited as us. I could not rate them high enough.

Seller review
She is amazing. Could not do enough to help us sell our property.
about 5 years ago
She is amazing. Could not do enough to help us sell our property.

Kirstin’s knowledge and professionalism is amazing and was a great help in selling our property. Her whole team was very helpful, enthusiastic and committed to selling our property for a price that we were expecting. Would be the only agency we will be using in the future.

Seller review
Very helpful and friendly
about 5 years ago
Very helpful and friendly

Kirstin and her team made the sales process a lot less stressful. They were always there to help me with any queries I had even with regards to buying another property(at the same time) and giving me advice. Very efficient and friendly.

Seller review
Dealing with Kirstin and her Team at Semple
about 5 years ago
Dealing with Kirstin and her Team at Semple

I found Kirstin and Brian very helpful and professional in their approach to selling our properties. They did a great job. Well done to all.

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