Lan's profile

Lan's reviews

  4.9  
Lan has 658 reviewsacross 15 different locations, showing 12.
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Lan's qualities as told by our client reviews: friendly, reliable, supportive, honest, responsive, local expert, clear communication.
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Buyer review
Bought my first home through Will Miller
over 4 years ago
Bought my first home through Will Miller

At the beginning when i met will at the first inspection he was a pleasure to work with and be around. Throughout the time i was dealing with him he helped me as i’m a first home buyer through the process and answered all my questions. He was very fair to all people interested in buying the property which is great from both the seller and purchasers perspective. Overall dealing with will to purchase my first home was a pleasure and i hope to deal with him another day.

Seller review
Excellent experience and outstanding service
almost 5 years ago
Excellent experience and outstanding service

Working with Lan and Will was a pleasure. The gentlemen guided us through the process of selling a house during a lockdown and probate. Lan and Will was knowledgable on all aspects of the process of probate and provided guidance on what to expect. They also managed inspections in strict adherence to the lockdown restrictions. This gave us confidence in staying safe whilst still progressing in selling the house. Moreover, their market knowledge was spot on and the selling of our property proceeded almost exactly as described by Lan and Will. The guide price was spot on, the targeted buyer was correctly identified, and the proposed marketing package and home preparation ensured the smooth sale of the house. Communicating with both gentlemen was always timely, professional, and warm. No question was left unanswered, and, most importantly, explained in a way that was clear and easily understood. I would happily sell another property with Lan and Will. True professionals!

Seller review
Amazing experience
almost 5 years ago
Amazing experience

The thought of selling our beautiful home was daunting and overwhelming for us, however straight after meeting Lan and Will we were immediately comfortable and impressed with their professional yet modern approach to selling real estate. The whole process was incredibly smooth and we found ourselves relaxed having complete trust in them.

Buyer review
A very enjoyable buying experience
almost 5 years ago
A very enjoyable buying experience

We were delighted with how prompt and accommodating Lan and his team were with our inspection requests and property enquiries. Our City Real Estate helped facilitate a quick and seamless negotiation with the Vendor. We really appreciated the overall transparency throughout the buying process.

Seller review
professional, friendly and fun :)
almost 5 years ago
professional, friendly and fun :)

We where blown away with the professionalism that both Lan and Will provided us while going through this process of selling our home. It was actually really fun and stress free and we sold our house super quick and got above what we expected.. highly recommend the boys at "Our City Real Estate" thanks so much again! Brad, Kells, kids and Millie :)

Seller review
Higher then 5 stars
almost 5 years ago
Higher then 5 stars

Lan and Will are incredible!! They knew everything about the Orange market and were able to sell our home in only 9 days even with the COVID lock down!! From our first appointment till the end of the sale the communication was amazing, my partner and i work shift work yet I never waited long for a reply to texts, emails or phone calls. Every question they had the answer to and were full of great advice about local businesses to use for the few things they cant do. I had never sold before and didnt know how it all worked, but with Lan and Will on your team its made a million percent easier. They took all the stress away. So if you want great advice, local knowledge and agents that treat you like family call Our city real estate its the best decision you will make :)

Seller review
Advice and communication which exceeded our expectations
almost 5 years ago
Advice and communication which exceeded our expectations

When listing our home for sale, the most appreciated aspect of Lan and Will's service was the open and transparent communication. Their feedback after each open home was timely, honest and targeted towards those matters which assisted us to pursue the best offer for our home. Thanks again to the Our City Real Estate team.

Seller review
The best in the business!
almost 5 years ago
The best in the business!

We had a really authentic and thorough experience selling our first home with Lan & Will from Our City Real Estate. We were really nervous to begin with about selling our first home, however the boys eliminated our stress and guided us through each step. Dedication is one word that stands out for Orange City Real Estate along with hard working, friendly and great local knowledge. The communication was consistent and exceptional. We highly recommend using the team and if we sell/buy again I wouldn't even think twice about who I'd pick. Thank you from the bottom of our hearts for all of your help. We look forward to working with you again.

Seller review
Could not be happier
almost 5 years ago
Could not be happier

We listed our place with Our City Real Estate and have been highly impressed with efforts from Lan and Will to get the job done. The boys both went above and beyond for us and always kept us in the loop with every step of the sale. Highly recommend these boys if you are looking to buy or sell. Cheers lads

Buyer review
The way it should be done.
almost 5 years ago
The way it should be done.

Lan was brilliant with selling us our new home. No question was too hard and he would always get the question answered if he didn’t already know it. Would for sure buy another property through Lan.

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