Lan's profile

Lan's reviews

  4.8  
Lan has 60 reviewsacross 14 different locations, showing 12.
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Lan's qualities as told by our client reviews: patient, easy to work with, reliable, friendly, supportive, local expert, clear communication.
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Seller review
An outstanding real estate team—professional, detail-oriented, and genuinely caring.
5 months ago
An outstanding real estate team—professional, detail-oriented, and genuinely caring.

We had an excellent experience working with Lan and Dom team. They were highly professional, hands-on throughout the entire process, and exceptionally thorough in every detail. What we appreciated most was their honesty and reliability—they always gave clear, trustworthy advice and truly had our best interests in mind. We couldn’t have asked for better support and would highly recommend them to anyone looking for a dependable and dedicated real estate agent.

Buyer review
Quick and Easy!
5 months ago
Quick and Easy!

We contacted Lan and Dom on the Wednesday afternoon, and next morning inspected three properties. On the Thursday we made an offer and exchanged shortly after. They fully understood what we were looking for and had a choice of suitable properties. Their support for expediting the documentation and exchange ensured that everything dovetailed with our own sale. At all times Lan and Dom kept us engaged. Our previous home was purchased through Lan and Dom so we knew it would be handled professionally. We have no hesitation in recommending them.

Seller review
Extremely satisfied.
5 months ago
Extremely satisfied.

Dom and Lan, together with their team at The Marshall Group, developed a tailored sales strategy specifically for our property. They maintained detailed communication and demonstrated excellent negotiation skills with both owner-occupiers and development teams. Throughout the entire sales process, they kept us well informed, allowing us to clearly understand their approach and strategy. It was precisely this professional way of working that led to a result that exceeded our expectations. Highly recommended.

Seller review
All good with Lan Zhang and Dom Smith
7 months ago
All good with Lan Zhang and Dom Smith

Lan and Dom were absolutely fantastic to work with! They were professional, friendly, and went above and beyond to make the entire process smooth and stress-free. Their communication was excellent, always keeping us informed and responding quickly to any questions. With their expert advice and local market knowledge, we felt confident every step of the way. We couldn’t be happier with the result and would highly recommend Lan and Dom to anyone looking to buy or sell property! Very impressed with their ability to marshall tradies at the last minute to present the property in its best light.

Seller review
Excellent - Highly recommend Lan & Dom At Marshall Group St Ives
7 months ago
Excellent - Highly recommend Lan & Dom At Marshall Group St Ives

Highly Recommended - Great Team at Marshall’s St Ives. From the first moment we met Dom & Lan from Marshall Group we knew that they are a great team! Professional, courteous and efficient they were able to assist us with advice for staging contacts, conveyancer and no one disappointed. Thank you so much Dom & Lan for making our journey to the next stage of our life an enjoyable one.

Seller review
Amazing result
7 months ago
Amazing result

LAN and Dom super professional and are fair to both buyer and seller to achieve a deal all parties happy with

Seller review
Exceptional service every time
8 months ago
Exceptional service every time

We’ve worked with Lan and Dom to sell three of our houses, and each experience has been outstanding. This most recent sale marks the third time they’ve helped us, and once again they were extremely helpful, friendly, and polite throughout the process. They understand the market very well, always communicate promptly, and truly listen to our needs as sellers. We couldn’t have asked for a better team to work with. Highly recommended!

Seller review
Simply the best agent we have dealt with.
10 months ago
Simply the best agent we have dealt with.

We cannot thank Lan and Dom enough for their exceptional support and patience throughout the entire process of selling our property. From start to finish (initial market proposal to final settlement), they guided us with professionalism, expertise, and genuine care, making what could have been a stressful experience completely painless and even enjoyable. Their dedication, responsiveness, and attention to detail were truly impressive. They went above and beyond to ensure everything went smoothly, addressing all our questions and concerns with patience and clarity. It was an absolute pleasure working with them, and we feel fortunate to have had such a fantastic team on our side. Without hesitation, we highly recommend Lan and Dom to anyone looking for a reliable, knowledgeable, and friendly property sales agent. They are simply the best!

Seller review
Lan is very professional .
11 months ago
Lan is very professional .

she always keep me inform with the buyer feedback . She arranged the display with the stylist which make such a big difference in open home display . To set up the right expectation on sale price is the key when you come to honest sale's agent . I highly recommend Lan to be your sale agent

Seller review
Wonderful Agent
12 months ago
Wonderful Agent

I was very impressed with Lan's negotiation skills. She was able to secure a great price for my home, with a settlement period that suited my need's. She always kept me informed on what was happening and nothing was too much to ask when it came to getting help in for preparing my home for sale. I highly recommend Lan she is not only kind and empathetic, but also a wonderful agent.

Seller review
5 star experience
about 1 year ago
5 star experience

We highly recommend Lan and Dom to anyone planning to buy or sell a property They are professional,friendly and reliable with a deep understanding of the real estate market. They sold our home prior to auction and managed to secure us a fantastic price for our property. Lan and Dom are a 5 star team with a personal touch.

Seller review
Really great team
about 1 year ago
Really great team

A massive thank you to Lan and Dom for guiding us through the entire process. I do not think we could have go the property prepared without you. And we really appreciated your calm advice and wisdom to finalise the sale.

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