Lan is the consummate professional in all senses. She is consistent, attentive, has great recall, has a sound and accurate knowledge of the market and her attention to detail was very impressive. Lan’s ability to close the deal at the end of a tricky sales campaign was very impressive and her after sales service was just so nice. People sell houses for a variety of reasons (in this case a deceased estate where there was an element of sadness) - Lan managed that side of the sale with respect and graciousness. I recommend Lan (and Dom) highly and will be utilising their services again so long as they continue working in the real estate industry.


