We have now experienced Lance as an agent from both a buying and selling point of view. Both times he gave fantastic service, was a great communicator, was very skilled in getting the best for both parties, kept us up with where negotiations were no matter the time and he knows his market. I wouldn't hesitate in using Lance again and without hesitation am happy to recommend him. Wendy and Dominic.
We contacted several agents to sell our home that we have lived in and loved for over 15 years. I stumbled across Lance on Facebook and was immediately impressed with the way he presented and sold properties. None of the other agents had the passion or spark that Lance showed. After contacting Lance, we then had the pleasure of meeting Louise. Both of them were fantastic and explained the whole process to us. They are both very easy to talk to (and have a good laugh with too!!). The marketing of our home exceeded all expectations. Once we were ‘live’, Lance provided us with daily updates and we could see the evidence of Lance’s ‘3 Step Plan’ as the number of views of our home were extraordinary. The open house was phenomenal, with 41 people attending the open house and 7 written offers. Lance and Louise worked tirelessly over the weekend to ensure they got the best possible price for us. The result was that a contract was signed the following day. Lance always kept us updated. We could not have had a better experience with Lance and Louise, and would have no hesitation recommending them to someone else. They are EXCEPTIONAL.
Sometimes you happen to meet a person who has integrity and compassion. Lance is one of those rare people. He also has a great sense of humour and sometimes there is a likeness to Keith Urban! Unfortunately, there aren’t enough stars to give an accurate appraisal. Only 5!!! He deserves the galaxy! Thank you Lance. Toni
The death of a family member is never the easiest time to be involved in the selling of a house. At this challenging time we were lucky enough to be recommended to Lance and Louise. They made the transaction pretty much seamless. Certainly not afraid to shirk away from work whether it be on the end of a broom or at the negotiating table Lance made the whole transaction as stress free as it could have possibly been. Market Knowledge, communication and good negotiation are, in my opinion key to maximising the agent experience. Lance has them in spades. Thanks for your dedication.
Lance and Louise have been incredibly helpful during the purchase of our first home, I couldn't have asked for a better experience, and have appreciated their assistance through the entire process.
I contacted Lance to sell this property after getting online and looking for an agent with good reviews, and because he sold this property to us 10 years ago! Lance and Louise were amazing. While living in another state, Lance and Louise helped us get the property ready for sale (organising quotes, tradies, stylists). Lance even frequently went to the house to make sure that the newly laid turf was watered!! We also moved overseas during the sale process, and they definitely helped to reduce the stress of the situation! The marketing of the open house was exceptional, with 37 people attending the open house, and a contract signed the following day. Lance always kept me in the loop, even keeping me up to date during the holiday period. I honestly could not have had a better experience with Lance and Louise, and have no hesitation recommending them to someone else.
Lance was very open and honest with us. We appreciate his tireless effort in getting us into our first home!
Lance displayed excellent knowledge of movements in the market and especially the area we were selling in. Lance has a personable manner. He was approachable and communicated regularly about processes, buyer interest and to ensure everything that was required to be completed was. I had complete confidence in the selling process using Lance. Lance's openness indicated a high level of integrity and understanding of our particular circumstance.
Before contracting Lance we attended an Open House of another property Lance was selling, and we were impressed by his professionalism and his friendliness. He also maintains a very good record in the area for sales. He was able to have a contract signed the week following the first Open house and to negotiate the original offer to an amount we accepted. Lance always returns texts or emails promptly which is important when you are the seller. He is very professional. Thanks Lance for the sale!
Lance Russell was recommended to me by a friend. I would be happy to do the same. A thorough and supportive consultant. Cheers Lance!
I've now sat on both sides of the transaction with Lance, as both a buyer from him and as a vendor selling through him. On both occasions I've found Lance to be great to deal with, as a buyer he was honest, helpful and courteous. As a seller, he was knowledgeable and informative, listened to what I wanted to achieve and worked with me to get there. With Lance, there are no half-truths. I appreciated his transparency and honesty and that helped me achieve the outcomes I wanted on both occasions. I've recommended Lance to personal friends before and would have no hesitation recommending him to others, particularly if you are buying or selling in the northside of Brisbane.
Lance did a brilliant job as our agent! He went over and above his role - prime example being when he helped move a massive pile of paving stones from the neighbours back fence to help with our pool safety certificate. Now that's service! He was always on the front foot in terms of how the open homes went and with any offers that were made. Lance was open, honest and didn't beat around the bush. Would definitely recommend Lance.
