It was the first time that we were selling a property as many others. We had no clue where to start and used to feel stressed. Lily provided us a well structured plan and always followed up our enquiries promptly, which made the whole selling process really smooth and easy. With extensive experience in real estate industry and being dedicated, Lily is a reliable agent and brings us very good outcome of selling. There is no doubt that I will highly recommend Lily to both vendors and buyers.

很幸运选择Lily帮我们出售房子，无论是专业知识还有服务态度Lily 都是一流的。售房的整个过程她都非常及时、非常有耐心地和我们汇报、沟通、交流。我们合作得非常愉快，也因此成为朋友。如果有亲戚、朋友要买卖房子，我会毫不犹豫的推荐Lily。

I am a picky guy. I compared dozens of agents, eventually I chose Lily, cause as her potential buyer before, I realized she look after vendor all the time and always sold the properties with good price. The whole processes of selling my house was smooth and the result was beyond my expectation, so I highly recommend anyone want to sell the property choose Biggin &Scott(has a great system)and the Glen branch(has a great team), finally and most importantly choose Lily as your agent.

We would like to thank Lily Liaw for her professionalism in selling our property in Leonard Court Vermont South. Lily is a sensitive, courteous and honest real estate agent with whom we have developed a warm friendship. Lily was able to negotiate our sale prior to auction, understanding our concerns at the start of our journey. She never coerced us into making decisions we were not comfortable making, and she informed and guided us through the process of selling in a respectful and professional manner. Lily treated our home with utmost care as she guided the buyers through the open days and she reported every aspect of the inspections to us. I personally would like to thank Lily for her thoughtfulness to me as I had just come out of hospital and she made sure that I was not put out in any way. We highly recommend Lily as an agent to anyone wishing to sell their property. We thank Lily for organising the private sale for us. We were more than delighted with the outcome.

We are so happy that we selected Lily to be our agent. Her knowledge of the Vermont South market and demonstrated performance gave us total confidence in her. Lily’s sincere, friendly manner and advice, from selecting the sales method to presenting our home for sale, helped us gain total trust in her. The market has been changeable lately and Lily reassured us and kept us calm and well informed during the campaign. We are extremely happy with the outcome and can’t recommend Lily highly enough.

Lily is a very professional and highly knowledgeable agent. Throughout the selling process, she kept us informed about the progress of our campaign and developed strategies that achieved a successful outcome quicker than we expected. We can't thank her enough for all the advice that she gave us, her attention to details and her tireless efforts to ensure a positive outcome.

很幸运选择了Lily作我们的售房中介，她不仅具备非常专业和敬业的工作态度，在合作中她展现了耐心，细致并提供了真诚的完美服务。我们对她的专业工作能力和个人素质非常满意，再次感谢！

lily is a extremely hard working and professional agent , we were always kept updated on how our campaign was going . A very friendly person to have in your home . We would highly recommend her to anyone wanting to get the best result for their property .

We had very satisfied experience and result while the purchasing with Lily as our contact agent. We have attended open for inspection several times while the campaign, Lily has provided full support anytime we needed. Lily was very patient and corporatable through the pre-auction inspection. The service for the period before settlement was outstanding, her coordination was efficient as a result we could settle the house in a month time without any hassle. We are really thankful that we were purchasing the property with Lily Liaw @ Biggin&Scott Glen Waverley.

Lily's understanding of the Vermont/Vermont South market is exceptional. Together with her overall market knowledge, we knew we were in good hands from our very first meeting. We really appreciated the time she took to listen and answer any questions we had throughout the process. The successful outcome on auction day was due to Lily's hard work, professionalism and advice. Would highly recommend Lily.

Lily had a real challenge to re-energise our auction campaign as we had previously engaged an agent who was inept. Thus, we were re-entering the market after our property had already been poorly handled. Lily exceeded our expectations and provided us with a positive experience as she was outstanding in several key areas that provided us with a successful auction campaign and outcome. They are: * Strong communication skills - written and verbal * Transparency and honesty * Full understanding and knowledge of the market * Ability to connect and maintain relationships with different type of buyers (e.g. cultures, age etc) * Has genuine care on the impact and outcome i.e. wants to achieve the best outcome for the vendor * High work ethic * Flexible with time * Provide constant updates e.g. realestate.com.au reports, open home reports * High level of attention to detail to achieve maximum impact and results e.g. staging and photos Under difficult circumstances and with the state of the current market, Lily delivered on every level and exceeded our overall expectations. I would highly recommend Lily to sell your home. If we didn't engage Lily when we did, our home would still be sitting idle on the market.

This is the first time we knew Lily. In the beginning, we saw the property 15 Wilpena, Vermont South and also noticed the RE agency and agent. Then naturally, we checked the profile of both and found Lily did a lot of great jobs before and she was the star of the year. As a first home buyer then I approached Lily to acquire more information and some sort of guidance. We were a bit nervous and concerning about our budget, but Lily has a very professional insight into the market and explained to us many things with patience, which encouraged us and at last, we really made it. Every time, we talked to Lily, we can feel her sincerity, she never pushed us to make a decision but only to share some opinions which are quite useful. We are happy to know her.