starstarstarstarstar almost 6 years ago
Professional, committed, exceptional!
From the outset, Loretta was honest and upfront about the market and my circumstances, and remained transparent throughout the process. We faced many obstacles - crashed contracts, difficult buyers, non-responsive Strata Bodies, not to mention selling in the middle of a pandemic. And Loretta managed all of this with the upmost competence. The effort that Loretta put in, not just on the sale side of things (I think she attended the property a hundred times!), but also in the additional effort she went to with the potential buyers - going well above and beyond any expectation held, at one stage she even lodged pet applications for the buyer! There was a couple of contracts that didn’t go through – both times, within 48 hours, Loretta had sourced a new offer. Throughout, my stress levels should have sky-rocketed, but Loretta was able to keep me calm and confident. Her communication was impeccable, I never felt I didn’t have enough information, and was always kept up to date. I appreciated this even more, living on the other side of the country. She was easily available, no matter the time or day, and was always friendly, open, and equipped with answers. In addition to her own skills, Loretta has clearly forged great relationships with many others within the industry, where benefits were demonstrated. The fees that were charged were completely reasonable. T amount of work Loretta put in, commission could have doubled. I bought a property Loretta was selling many years ago and I decided then, that if ever I sold, I would contract the sale to her. Even as a buyer, I had such confidence in her market knowledge, professionalism, and commitment. I have not regretted this decision. I cannot recommend Loretta enough. If ever I sell again, I will be heading straight to her. She handled each situation with complete competence. As a sales agent, Loretta’s expertise and ability is second to none. And as a person, she is wonderful.
Loretta – thank you.