Highly recommend Louise. Helpful from the start, Louise has a kind and friendly approach and was always willing to help. Communication was timely and clear so we knew what was happening when. Well organised the sale went smoothly and we were happy with the outcome. Would definitely list with her again.
Working with Lou and the team was great. Right from the start she was friendly, approachable and super organised. Never before have we experienced an agent on the beaches who was so passionate and helpful, rather than the nonchalance we have experienced previously. Lou and her team went to great lengths to help and support, solving issues quickly and efficiently. I would not hesitate to recommend Lou and her team to anyone looking to sell their home.
Lou - together with Julian were very personable and a pleasure to deal with for our first home purchase. They turned a difficult situation into a positive experience. From our first inspection to purchasing the property, everything went smoothly. Would highly recommend Lou and team to anybody purchasing property
Working with Lou and her team has been a wonderful experience. Throughout the selling process they have gone above and beyond our expectations. We appreciated the very thorough weekly calls and updates, and felt that nothing was too much trouble for her to take on. It has been a pleasure dealing with Lou and we would highly recommend her and her team at Stone.
Louise and her team have been a pleasure to deal with. Louise is authentic and a wonderful communicator. The whole buying experience was seamless and I would not hesitate in recommending Louise and her team to any potential clients.
Louise and Maria were absolutely fabulous in selling our deceased mother’s property in North Balgowlah. We had heard great things about them and were more than pleased. In my multiple dealings with Louise I found her to be not only highly professional but kind, considerate and patient both in person and on the phone.
We were very disappointed with the agents professionalism and ethics. After getting everything she asked from us (contract signed, deposit, photo of our daughter, etc) the whole thing ended in a dutch action which the agent suggested. It felt like modern extortion and something the agent shouldn't feel proud as we felt the most miserable after what she did. I wouldn't recommend to anyone (buyer or seller). Terrible experience.
One of the worst experiences I have had as a buyer. Complete lack of accountability and transparency where the agent suggested a Dutch auction with an alleged buyer who 'appeared' at the last minute. Would not recommend any of my family or friends to buy or sell any property through this agent.
Louise is an articulate and well versed in all things Real Estate. An efficient, punctual, polite and engaging person that shows respect to you and your home. She listens to you and presents the whole picture of proceedings in a clear and informed manner. I would recommend Louise and her team wholeheartedly.
Selling is not something that’s done frequently so Louise was a calm and supportive person throughout the journey especially with the added COVID lockdown thrown in. All challenges were met with a calm and reassuring approach and worked through to an outcome that was perfect for everyone. Thanks for all your help Louise. Much appreciated.
Both Julian and Louise made buying a property so easy. They were always available for questions and provided great advice. They are also truly lovely agents to deal with. Their expertise in the end helped us to secure the property we desired. Great end to end experience all round!
We knew after meeting Louise and Julian that their experience would be invaluable selling our home. We have been in our home for over 50 years, so our knowledge of real estate agents was zero after not have to deal with them for so many years. Louise and Julian made us feel so comfortable about the sale and kept us up to date. They organised the stylist and also other people involved with the process of preparing our house for sale. We highly recommend Louise and Julian, to do their utmost selling your home.
