Working with Lou and her team has been a wonderful experience. Throughout the selling process they have gone above and beyond our expectations. We appreciated the very thorough weekly calls and updates, and felt that nothing was too much trouble for her to take on. It has been a pleasure dealing with Lou and we would highly recommend her and her team at Stone.
Louise and her team have been a pleasure to deal with. Louise is authentic and a wonderful communicator. The whole buying experience was seamless and I would not hesitate in recommending Louise and her team to any potential clients.
Louise and Maria were absolutely fabulous in selling our deceased mother’s property in North Balgowlah. We had heard great things about them and were more than pleased. In my multiple dealings with Louise I found her to be not only highly professional but kind, considerate and patient both in person and on the phone.
We were very disappointed with the agents professionalism and ethics. After getting everything she asked from us (contract signed, deposit, photo of our daughter, etc) the whole thing ended in a dutch action which the agent suggested. It felt like modern extortion and something the agent shouldn't feel proud as we felt the most miserable after what she did. I wouldn't recommend to anyone (buyer or seller). Terrible experience.
One of the worst experiences I have had as a buyer. Complete lack of accountability and transparency where the agent suggested a Dutch auction with an alleged buyer who 'appeared' at the last minute. Would not recommend any of my family or friends to buy or sell any property through this agent.
Louise is an articulate and well versed in all things Real Estate. An efficient, punctual, polite and engaging person that shows respect to you and your home. She listens to you and presents the whole picture of proceedings in a clear and informed manner. I would recommend Louise and her team wholeheartedly.
Selling is not something that’s done frequently so Louise was a calm and supportive person throughout the journey especially with the added COVID lockdown thrown in. All challenges were met with a calm and reassuring approach and worked through to an outcome that was perfect for everyone. Thanks for all your help Louise. Much appreciated.
Both Julian and Louise made buying a property so easy. They were always available for questions and provided great advice. They are also truly lovely agents to deal with. Their expertise in the end helped us to secure the property we desired. Great end to end experience all round!
We knew after meeting Louise and Julian that their experience would be invaluable selling our home. We have been in our home for over 50 years, so our knowledge of real estate agents was zero after not have to deal with them for so many years. Louise and Julian made us feel so comfortable about the sale and kept us up to date. They organised the stylist and also other people involved with the process of preparing our house for sale. We highly recommend Louise and Julian, to do their utmost selling your home.
We set Louise and Julian a tough task of selling our house within a couple of weeks. They certainly exhausted all possible options and sold our place for a wonderful price. We would certainly recommend them!
From the minute we met Louise we knew she was the only agent we wanted to work with to sell our family home. Calm, friendly, understanding and with a wealth of knowledge and experience, we just knew we were in good hands and could completely trust the process with Louise at the helm. Louise and the team went above and beyond to help us make the sale as easy, successful and stress-free as possible.
As a buyer we found Louise to be very professional and knowledgeable, her calm demeanor got us through the stress of buying. She is extremely helpful and will go the extra mile to ensure the buying process is as stress free as possible. We would most definitely reach out to her in the future if and when we make the decision to move again.
