Luigi Baldan (Lou)

Lou was constantly providing updates for us and keeping us informed every step of the way. He was proactive in working to sell for us and worked to maintain a momentum for our property for a quick and fantastic out.

I recently had the pleasure of working with Lou as I navigated the home-buying process, and I cannot recommend him highly enough. From start to finish, Lou demonstrated incredible patience, always taking the time to answer my questions and address my concerns, no matter how small. His kindness made the entire experience feel comfortable and stress-free. I especially appreciated the invaluable advice Lou provided at every stage, helping me make informed decisions with confidence. Nothing was ever a problem for him.

Lou has been excellent when we communicated re buying a property Blackshaw had for sale. Our confidence in his abilities then proceeded to our listing the property we were selling wth Lou. His professionalism, market knowledge achieved us a suitable offer frm first open home which he handled whilst we were overseas. We would highly recommend Lou and Blackshaw to sellers or buyers.

Lou was great with communication, ensuring we were up to speed as the sale progressed. He dealt with issues promptly and efficiently. He was knowledgeable, happy to give advice but without forcing his opinions which was very helpful during the sale. He is friendly and engaging and good to work with.

This was our first time selling a property so we went in with no expectations, after being ghosted by the first agent we contacted about the sale, we then met Lou who was very welcoming and talked us through everything we should expect in the sales process and we immediately felt we were making the right choice to trust Blackshaw with the sale of our home. The process was very efficient from start to finish, there was regular communication and updates throughout, Lou ran multiple open homes over the first few weeks and identified a prospective buyer straight away, he worked with us to negotiate a few conditions to meet the buyer's needs and we are very happy with the outcome and how quickly the sale process has been. Lou went above and beyond with customer service and we really appreciate all his help and support as we move on to the next chapter of our lives. We would highly recommend Lou and the team at Blackshaw Queanbeyan.

Lou kept in touch during the whole process and was honest throughout. I appreciate the time he took to keep me in the loop with phone calls or messages. It was a relief knowing my property was in good hands. Thanks Lou!