Marino was a very pro-active and engaged agent who went above and beyond to secure the sale of my property. He was enthusiastic, helpful and cooperative and was always available when required to follow up any matters relating to the sale. Nothing was ever too difficult or too much trouble, and I always felt he had my best interests at heart.
We found Marino to be professional, we always felt we were informed of any updates and changes. Highly recommend.
I’ve been a home owner since 1985. I’ve experienced several real estate agents, buying and selling over these years. No encounter was stress free. So this year I resigned myself to going through the process again. The first few agents I contacted had excuses. One didn't even get back to me. Others were busy, I had to leave messages. One even said he forgot our appointment because his Outlook failed and he lost all his appointments. But then I found Marino Fatovic from NGU Real Estate. He was always genuinely happy to speak to me. I never heard his voicemail as he always answered my calls. He was always early for our appointments and organised with everything and ready for all my questions. Marino worked with me… he didn’t use tactics, was always honest, realistic, factual and genuine. He was in contact with me every day at least by phone. Quick clarifications with a text, no hesitation. He gave me feedback from all the many potential buyers, and even did a small handyman job for me which saved time and avoided getting a tradesman who are often reluctant to come for such a small task. In all the dealings with real estate agents I’ve had over the years, with Marino I have had the most pleasant and positive experience. My unit sold in 5 days! Marino was always respectful of me, highly professional, and nothing was a problem that couldn’t be solved. He liaised with myself and the new buyer and our solicitors. I feel we achieved the best sale price, and I get the feeling the buyer was happy also. I would highly recommend Marino to anyone selling at the moment. I will never go back to those others with their excuses. Marino made the process very smooth and hassle free. I will very gladly choose Marino and NGU Real Estate for my future home.
Marino has been absolutely superb throughout the entire process of buying my property. He has been nothing but kind, helpful and genuine in all interactions with me. He was such a help that I had to call him throughout the process of buying my property to ask if it is normally this hassle free. I highly recommend Marino to anyone looking to buy or sell their property.
