Mark was the consummate professional in the sale of our investment property. R&W had seamlessly managed our 2 bedder for rent in Waterloo for over 10 years (with Nino being exceptional, a proactive communicator, professional, knowledgeable, pleasant and commercial operator - thank you Nino) and Mark handled both the run down on the tenancy, handover and potential sale months in advance without any concerns or prodding from us as owners. Every step, the process of redecoration prior to sale, the planning of tradies, all expected costs and payment terms were explained well in advance and via phone to make it personable and give confidence buyers would be communicated with as promptly, succinctly and warmly as Mark and his team do with buyers. We achieved a high result (equal to record), within 2 weeks of listing and had a 30 day no stress settlement period. We have dealt with many agents in industry and commend Mark and the R&W team highly for rental or sale of your property. Thank you Mark.

Good real state quick sale

Our experience with Mark was positive. He was professional and courteous. His assistant, Billy, was very helpful. This was our first real estate purchase in more than 30 years. We were quite nervous but Mark and Billy made the whole process less daunting.

Mark and his team were very professional and hard-working and did a fantastic job selling our apartment. The apartment was in good order but did need some freshening up prior to the sale, and the R&W team gave us great advice and made this easy and seamless. The pre-sale and sale process was clearly explained and we were provided with an accurate appraisal of the property's value. Feedback from potential buyers was provided promptly and honestly. It was a pleasure to work with Mark and his team on the sale, and we were very pleased with the result.

Iam writing to extend my heartfelt gratitude to Mark and his assistant Billy for their outstanding professionalism and efficiency during my recent property transaction. Throughout the entire process, Mark and Billy demonstrated unparalleled expertise by providing thorough explanations and promptly addressing any concerns or questions that arose. Their commitment to delivering exceptional customer service was truly remarkable. Mark, I am especially grateful for your invaluable assistance and guidance throughout the purchase. Your expertise and dedication were instrumental in ensuring a smooth and successful transaction. Billy, you are truly a superstar! Your exceptional customer service skills and keen understanding of customers' needs set a new standard for excellence. Thank you for going above and beyond to ensure my satisfaction. Once again, thank you, Mark and Billy, for your exemplary service. It has been a pleasure working with both of you, and I look forward to any future opportunities to collaborate.

Mark was a helpful agent

Very happy with the professional service Mark delivered during the sales process of our apartment. We are based overseas and Mark made the whole selling process very smooth and hassle free. He was extremely diligent with regular updates.

Although we didn't reach reserve we were not too far off it. The dressing of the apartment was really well done and the colour scheme suited the interior perfectly. I found Mark both professional and exceedingly helpful. I could not fault him and I have sold a lot of properties in my time.

Mark is a pleasure to deal with - always contactable and happy to provide advice when i asked for it. This is the second time we have used Mark to sell one of our properties. Once again he exceeded our expectations on the price we achieved. Thanks Mark

The communication was excellent and we felt very at ease dealing with Mark and his team. They certainly acted with great integrity on our behalf, and I presume vendor as well. Thanks to Mark and team - highly recommended for integrity, transparency and efficiency.

Mark is a very professional real estate agent. He is very patient and always has the passionate for client's enquiries.

Mark is professional, patient and dedicated to achieve the best outcome, he has discussed with us the best strategy at different stages and had implemented the strategy effectively to achieve the goal, thanks Mark and your team!