At our first meeting we found Mark Forde to be agreeable, market knowledgeable, easy to discuss matters with and able to provide reasonable options for sale of our property. He was skilled in gaining information from us regarding our expectations of sale and timeframe for sale of our property. He did not push us for a contract - he gave us time and the necessary information to make an informed decision as to our choice of agent and to set our own pace and timing for property sale. Prior to entering a marketing contract, Mark ensured that we clearly understood the terms of the contract we were entering with Harcourts South Coast. During the process of drawing up a sales contract, he skilfully challenged us to clarify and express a range of sale prices acceptable to us. As a consequence he and we had a clear understanding of the price at which we were willing to let the property be sold. Prior to and following the signing of the sales contract Mark was always willing to arrange a meeting with us at our request to respond to questions and concerns that arose. As a consequence we gained and retained confidence in his ability to manage the sales process and to protect and promote our interests. Thanks to Mark and the South Coast Harcourt Team we were happy with the sale process and outcome.
Mark was very approachable, thorough and kept the lines of communication open throughout the entire process . We were very happy with Mark.
Mark was always polite and respectful, listened to our concerns and was always willing to assist in practical ways. He was very reassuring when difficulties arose and his local knowledge and networks were paramount to allowing our purchase to proceed. Mark was always available, and if he did not answer his phone immediately, he called back within 5 minutes. Having bought through him, I would sell through him also.
Mark and his team were simply fantastic. Even after settlement they have bent over backwards to help us.
My experience with harcourts has been excellent and i would recommend them to anyone selling a property. The whole team have always been very helpful and have good customer service. My agent Mark Forde kept me up to date with any new development, always replied to my phone calls, and had lots of local and city knowledge with regard to sales. Mark was always very professional with advice and sales negotiations whilst maintaining a friendly approach.
From the moment we first spoke through to the quick sale of our property was fabulous. The support and contacts I was offered was fantastic, from the painter through to the cleaner!! Mark and his team went above and beyond, nothing was too much trouble. Thank you.