Mark Josem

Mark did a terrific job managing the sale of 2 apartments for us. We had a super tight timeframe, but Mark got the job done with very good results. As overseas vendors, Mark made what could have been a complicated exercise very simple and convenient.

When I first met Mark in November 2015, he seemed a very pleasant, well presented and organised young professional. He clearly explained the selling process - including property assessment, renovation/styling possibilities, advertising/marketing, costs, timelines and the auction process. He provided a file of useful information, which included recent sales of similar properties in the area over the last 18 months. We were undecided about selling, so he kept in touch with me by phone on a regular, but not intrusive, way. When we finally made the decision to sell in April 2016, we met with Mark again. At this stage, he was able to individualise the information for our property. We visited the property together to discuss what needed or could be done to the property to best capture the market. I made the decision to renovate, based on his excellent information about the usual types of buyers for our property. Mark was then able to introduce us to an excellent company who specialised in renovations. After the property was beautifully renovated and styled, Mark then concentrated on the advertising and marketing areas. He talked us through the merits of particular types of advertising and what he thought would be best for our property. The timeline for 'open house' was put in place and Mark clearly explained the weekly reports that would be sent. During this period, It was evident that Mark and his team were very busy collecting useful information about prospective buyers and keeping in close contact with anyone who may be interested in our property. He was also in contact with us by phone and was always able to allay our fears and ease our nervousness with both his knowledge and his friendly, calm manner. The auction attracted the largest group of buyers and the highest price ever for any townhouse in this group! We could not have been happier with the result and without hesitation we are delighted to recommend Mark and the Jellis Craig team.