We had an amazing experience buying a house with the support of Matt. Throughout the whole process he was friendly, supportive, and made the whole process feel so easy. Matt kept us informed every step of the way, was always happy to answer questions, and genuinely cared about helping us. We’re so grateful for all of his help and couldn’t recommend him more highly.
I am extremely happy with the outcome and level of expertise I received from Image Property. Matt was transparent, genuine, calm and professional throughout. He went above and beyond to help me organise trades and get any pre-sale renovations carried out. I was selling interstate, so Matt and Katie oversaw everything, I was expecting the whole process to be really stressful but I can honestly say they made it feel easy (for me at least!). I had spoken to several agents prior, but Matt gave me the most balanced appraisal of what I needed to spend in order to get the best sale price - consistently logical and data driven in his approach. Matt does not rely on pushy or overly-persuasive tactics to get a good result, he genuinely connects with, and listens to, potential buyers to make sure the right people buy the right house, which in turn helps drive a good price and a positive experience for all parties. This also helps manage expectations throughout the sales process - he knew what my priorities were as a seller and made sure he matched me with aligned priorities in a buyer - because he genuinely listens and cares. I found Matt to be very knowledgeable and authentic in every conversation, he doesn’t over sell or over promise, he just acts with integrity and sound judgement. Matt was always open to suggestions, but also very experienced and provided reason and context if he felt there was a better way to go. I can’t recommend Matt highly enough - I would encourage anyone to work with him, and trust that you are in safe hands!
Matt had really good knowledge of the Mango Hill area. He was able to give us insights into other properties sold in the area, along with some comparisons. His communication was exceptional throughout the whole process and he was always quick to respond if we had any questions. It was an all-round positive experience. Highly recommended.
Very happy with Matt and Katie from image property! From the inspection to move in day everything was very professional but also very down to earth and easy to deal with along with great communication which really made it a lot less stressful, after months searching for a place we are very happy with the experience and would definitely recommend the team!! Thanks again!
Recently my family had the absolute pleasure of dealing with Matt Phillips. Right from day one Matt proved to be 100% the professional. He kept all promises, never missed an appointment, always kept us updated as things progressed. Made suggestions with options that all proved to value add to our property. His knowledge of the local market was absolutely spot on. Matt is a genuinely nice fella and a brilliant communicator.
Matt was excellent in identifying the market shift regarding buyer motivation. He was quick to communicate offers and considerations as we moved further into the sales process. If you want someone to represent your interests who has significant local knowledge- Matt is the person for the job!
Matt, Katie & the Rental Team worked together amazingly. During the closing stages of a tenancy, they guided us on several major improvements that increased the unit’s saleability & value. Katie’s project management skills were exceptional, coordinating many quotes & installations on our behalf. Combined with Matt’s sales expertise & negotiation skills, this Team had our Unit modernised, presented & sold, well within the timeframes we had hoped. Thank you Matt & Katie for sticking with us, & seeing this through to the end.
Matt brought a great deal of knowledge and expertise about my area. He always made himself available to answer any questions I may have had. He communicated through every stage of the sale and followed up after settlement. He was able to get us the best possible price for our property and helped us achieve a quick sale. I would recommend Matt to anybody looking to sell or buy!
Our overall experience with Matt and Katie was positive. They were knowledgeable, efficient and accommodating. The entire process was hassle-free and completed to a high standard.
Matt provided great communication throughout the buying process and displayed a good depth of knowledge regarding the local market.
Matt’s knowledge of the market, calm and transparency gave us the confidence we needed to navigate the exciting, and at times challenging, Queensland housing market. Always quick to respond, he respected our decisions and took our needs into consideration every step of the way. We are very pleased with the outcome.
