Maxwell's profile

Maxwell's reviews

  4.5  
Maxwell has 22 reviewsacross 14 different locations, showing 12.
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Seller review
Professionally in all aspects
about 2 months ago
Professionally in all aspects

Maxwell is one of the best young men I have dealt with within the realestate industry. Our sale was dealt with professionally in all aspects. He was always accessible & obliging with any questions we had. Will definitely deal with Maxwell again for future realestate needs.

Buyer review
Great communication!
3 months ago
Great communication!

Great communication and a clear, smooth handover process. The purchase was straightforward.

Buyer review
AVOID AT ALL COSTS
3 months ago
AVOID AT ALL COSTS

Maxwell does not demonstrate attention to detail when it comes to contracts of sale, which is fundamental to an Agents role. Multiple errors have resulted in our family loosing thousands of dollars in additional legal fees to correct these errors. The Office of Fair Trade have also been informed and will be investigating further his practice. Unfortunately, Maxwell is 'not in a position to provide compensation', despite receiving huge commission for the sale. Buyers and Sellers beware!!!!

Buyer review
Amazing Journey
8 months ago
Amazing Journey

It was our first property, so we didn't know well about the process, he helped us very well, and became a good guider. It was amazing journey even though some unexpected things happened (just usual things). Hopefully someday we will be able to contact him again to buy the second house :)

Seller review
Helpful, knowledgeable and great to work with
9 months ago
Helpful, knowledgeable and great to work with

Maxwell's knowledge of the area was accurate and invaluable. His communication was excellent and he went above and beyond in helping with quotes and assistance for unexpected glitches along the way. I would definitely recommend him.

Seller review
Above and beyond!
9 months ago
Above and beyond!

Maxwell was extremely helpful and went above and beyond in selling my property. He took on issues that should have been covered by the managing agent and body corp and brought them to conclusion. He was always very courteous and prompt and his knowledge of the market and his connections were significant.

Buyer review
We’ll never forget!
11 months ago
We’ll never forget!

Buying our first home was a milestone we’ll never forget, and Maxwell made the entire journey feel effortless and exciting. From our very first interaction, he was attentive, knowledgeable, and genuinely invested in helping us find the right property—not just any house, but one that felt like home!

Buyer review
Excellence Above All
12 months ago
Excellence Above All

Maxwell was professional, accomodating and most pleasant to deal with in assisting with buying our IP. He remained committed to continued communication and nothing was ever a problem for him. Thanks Maxwell and Team!

Seller review
A Rare Agent Who Truly Delivers
12 months ago
A Rare Agent Who Truly Delivers

Maxwell was all the good things one would hope to expect from an agent. Through a tough transition of previous agents and campaigns Maxwell was a breath of fresh air. Grounded and realistic with an approach that puts you at ease and fills you with confidence. With communication that you would hope to expect, Maxwell provided the service he said he would. Rare. Thank you!

Seller review
Loyal, Committed, and Always in Touch
12 months ago
Loyal, Committed, and Always in Touch

I was so lucky to have Max help me with the sale of my property in the Southport. I can't thank him enough. If you want someone that is loyal, committed to get you the best outcome, constantly updating the progress of the sale, then I highly recommend you contact this bloke. I'm certainly a happy customer. Thanks Max

Buyer review
First-Class Support for a First-Time Buyer – Highly Recommend Max!
about 1 year ago
First-Class Support for a First-Time Buyer – Highly Recommend Max!

Max has been exceptional throughout my first home-buying experience. As someone new to the process, I appreciated how he walked me through each stage, ensuring I felt confident and informed. He's personable, easy to talk to, and maintained excellent communication from start to finish. It was a great experience as a buyer, and if I ever decide to sell in the future, Max will definitely be the first person I call. Highly recommend!!

Buyer review
Disappointed by Lack of Disclosure and Transparency
about 1 year ago
Disappointed by Lack of Disclosure and Transparency

As the buyer of 3 Tasker Street, I’m extremely disappointed with my experience dealing with Maxwell Hooper. After settlement, I discovered several pre-existing property issues that were not disclosed during the sale process — despite being known by the tenant and, I believe, already raised with the agent prior. It became clear that these defects (including a cracked kitchen bench, unresolved maintenance dating back to early 2024, and a formal tenant complaint via Form 11) were long-standing issues. These were never mentioned by Maxwell at any point, even though the tenant has since confirmed that they were communicated well before the sale. This lack of transparency feels deliberately misleading. As buyers, we trusted that we were being given accurate and honest information, which unfortunately was not the case. The result has been unexpected costs, time-consuming back-and-forth, and a breakdown of trust in the process. In my view, this reflects poorly on Maxwell’s professionalism, communication, and ethical obligations as a seller’s agent. I would not recommend him to other buyers based on this experience.

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