Melissa Carstens

was a hard sale but with Melissa's guidance and knowledge made it stress free.

I couldn’t be happier with the service I received from Melissa. From the very beginning, she was professional, friendly, polite, knowledgeable and genuinely committed to achieving the best possible result. Melissa went above and beyond throughout the entire process. Her negotiation skills were excellent. Her communication was excellent, she kept me informed every step of the way, and nothing was ever too much trouble. She was always approachable, responsive and reassuring, which made what could have been a stressful experience feel easy and straightforward. What really stood out was Melissa’s dedication, honesty and attention to detail. She clearly takes great pride in her work and genuinely cares about her clients. Phone calls and emails all hours of the day and night were handled without fuss. I would have no hesitation whatsoever in recommending Melissa to anyone looking for an outstanding real estate agent. She is an absolute credit to the profession and I’m extremely grateful for everything she did. Her results speak for themselves. Also having a great office team backing her up is just as important. We interviewed 4 real estate agents. Melissa stood out and with proven results in our area, it was obvious to choose Melissa.

We met Melissa while travelling throughout Australia and came across a beautiful property listed with The Edge Coffs Harbour. Being based in Western Australia and so far from home, it was incredibly reassuring to have an agent who was responsible, professional and understanding of our situation. Melissa went above and beyond to make the process as smooth and stress-free as possible. Her excellent local knowledge, communication and willingness to assist us from afar played a huge part in helping us successfully purchase our new home. We are extremely grateful for Melissa’s professionalism, expertise and genuine care throughout the entire process. We would highly recommend Melissa to anyone looking for a knowledgeable, trustworthy and dedicated real estate agent.

Melissa has been very professional and prompt in all of our dealings with her, such as answering queries, arranging inspections and attending to many other issues as they arose. Her work ethic and kind nature made a potentially difficult purchase process, due to many concurrent personal factors, as smooth and hassle free as possible. She went above and beyond what we expected and we would rate our purchase experience with Melissa as exceptional.

Our experience was very positive. All went smoothly. Great communication and professionalism. We are very satisfied with the property transaction. Would highly recommend.

Melissa has been a pleasure to deal with throughout this experience. The key point is just how responsive she is, always answers SMS and if not available when calling she always returns your call promptly. This is why we are now using Melissa to sell our property.