When it came time to selling my home I knew I was going to have to step out of my comfort zone and into the real-estate world. This was something I wasn’t familiar with. Initially I arranged 5 real estate agents to visit me, all delivering a different strategy and approach to selling my home. I was left totally confused and very concerned. The market had just changed, the boom had slowed right down and I knew that choosing an agent was not going to be easy! The key qualities I looked for when selecting an agent were; Honesty, Work Ethics, Strategy, Communication and most importantly Connection. Melly Yan ticked all the boxes. Her performance in selling my home went above and beyond. Always presenting herself professionally and nothing appeared to be do difficult. Her guidance through the whole process was supportive and encouraging. Even those moments where I lacked confidence, Melly always remained positive and strong. With her dedication and passion towards her career as a real estate agent I highly recommend Melly Yan.

She was very responsive and respectful

We found Melly to be really great to deal with. Whilst we were selling our property, she kept in constant touch with us, giving us updates of the situation and enquiring as to our progress. Whilst not technically our agent, she was happy to help us in any way she could and was very supportive. We would not hesitate to recommend Melly, her persistence and diligence made it a pleasure to deal with her.

From our first meeting we knew Melly would be our agent for selling our home of 15 years. Melly displayed a genuine admiration for our home which, with her warm personal approach, she could express and share with prospective buyers. She earnestly desired and acted to ensure our selling experience was an informed and relaxed partnership. Melly has proven herself to be professional, honest, trustworthy and reliable. She went above and beyond the traditional selling agent's role to ensure that we were happy and at ease, even working out of hours as required to achieve the best possible result for the sale and our personal needs. Whilst working together we have developed a mutual respect and friendship which will last beyond settlement date. We have no hesitation in recomending Melly as an agent for anyone selling their home. Richard and Leanne Weeks

Kudos to Melly for her fantastic efforts in getting the sale through, even breaking the suburb's record price. Everyone dreads having to sell a house because of the exhaustive efforts in preparing the house from the interior to the exterior layout. Melly made selling a house a very pleasant experience with her very personal attention and guidance. She went far beyond  her call of duty by helping personally with the house clearing and direct supervision of the different tradespeople who did their work at different times of the day, including weekends.   Melly kept every party informed of the progress, no matter how late it was into the evening. Melly was not just a Sales Executive, she was a PARTNER in the whole process. I am sure Melly had the support of her team members at McGrath, but I am now very confident that if ever I will sell  my house, I will entrust it to her services once again. I will have no hesitation in recommending her to my friends in the area looking at buying or selling their property. Once again, my personal THANK YOU to Melly for a job VERY WELL done. Best regards, Mannie Lee

We found Melly to be genuinely interested in people, that came through her presentation and knowledge of the sale and what the customer wants and needs. When it came to negotiation skills . Melly shows Creativity, Power Innovation and finally a successful sale closure. Very assertive and knows what she wants , and she goes and gets it Would we recommend Melly I can say this much the greatest compliment that we can give Melly is to recommend Melly to our friends and acquaintances for possible future house purchase. Regards John Ciric

She is very kind, helpful, and full of ideas in presenting the home well. Work hard in obtaining good prices with her skillful methods.

From the first meeting, Melly was professional and clearly understood the constraints I was working with in preparing to sell my property. She went above and beyond on every level to ensure that the best possible outcome could be achieved. She gave great guidance and support throughout the process and ultimately I was delighted with the end result. I would sell and buy through Melly again in the future. Thankyou Melly!

After meeting Melly at an open home inspection, I had an instant connection with her. So when it came time to sell our family home I instantly thought of her. After contacting her, she immediately made me feel at ease about the whole selling process. She was not only our agent, she was our stylist, and our friend too. Throughout the whole selling process she gave us support and advice on how to get our home ready for sale. All her help paid off as we were able to sell our house in a few short weeks for a price over our expected price range. Melly went above and beyond to help us sell our home, and if I ever go to sell again I would ring her without a second thought. Thank you Melly, Fiona and the Rankin Family.

We would like to thank Melly for assisting us in purchasing our dream home at The Ponds. Her integrity, honesty and professionalism was a breath of fresh air compared to some unscrupulous agents we had to deal with in this booming market. Melly made us feel as though our interests were just as important as the vendor's. She patiently answered all our questions prior to exchange and even after settlement, sometimes after business hours! Melly is a credit, not just to the agency she represents, but to the entire Real Estate industry. Sincerely Daniel & Angelica R