A professional, from start to finish, quick thinking, pleasant, prepared to listen, explaining the sale features for better understanding, finding a sale price which was not only a compromise but selling our property for both, buying and selling parties, without any stress to us. It is not easy to leave the most beautiful place after almost 20 years, but we think Melody's guidance made it much easier.
When I decided I wanted to downsize 12 months ago, I was lucky enough to come across Mel at the first open home I attended. From there, Mel was genuinely invested in finding me the right home. She kept in touch, suggesting options until we found the right one for me and my situation. Not only did I end up purchasing through Mel, she also sold my home. My entire experience with Mel was outstanding due to her calm and warm nature and her ability to gain my trust through her insightful people skills. I would 100% recommend Mel to anyone who is looking for a highly skilled, professional and kind Real Estate Agent.
Mel handled the negotiation process in a clear and professional manner and demonstrated an empathy for the people behind the transaction.
This is my second time using Melody and Harcourts to selly property and, like last time, Melody has gone above and beyond to ensure my sale was as smooth as possible. She has a lovely and bright personality and certainly knows her stuff.
We were very happy with Melody as our agent. She was professional, competent and delivered a very good outcome for both parties. We particularly appreciated her calm and reassuring approach to the sale process. We would definitely engage her again and strongly recommend her to other sellers.
Mel was a great agent for us on the buying side. Always was available, and never hesitated to find the answers to our bazillion questions. Thanks Mel!
Dedication, commitment & honesty! This would describe the experience my wife and I had when Melody sold our home. I first met Mel a few years before when we were trying to buy a house. After that time she religiously followed up and kept in contact by sending through properties that matched our wish list. No other agent even came close to the level of communication and interest she showed in assisting us. We eventually purchased a home through another agent so when it came time for us to sell I had no hesitation in contacting, Mel. From the time we signed through to the property being sold, Mel was always in contact and went above and beyond to sell the home. Every offer was communicated, feedback presented professionally and she was always contactable by phone, whatever day or hour. When we received the offer, which was over our asking price, my wife and I were extremely happy. With another child on the way and a new home to purchase this result will have a very positive impact on our lives. The process from offer to unconditional was very detailed and each condition was handled meticulously, this was a great stress relief for us and made the whole process so much more enjoyable! Mel delivers the level of service a person would expect to receive when they buy or sell, she cares about the person, not just the sale. If every agent acted with the same level of integrity the industry would have a much better reputation. Thanks Mel, we really appreciate your help and will reccomend you at every opportunitty. Regards Ben & Sarah.
We were happy with Melody as our agent. We especially appreciated her willingness to host an average of 2 open homes a week for the two months our house was on the market. She also hosted house inspections over the Christmas period for interested parties.
Melody was friendly, professional and helpful throughout the process of buying our first home.
I have met a lot of agents during this house hunting (more than 15 agents), by far the best til now. She promptly responses to all my questions and is very patient in helping to resolve all my concerns. Highly recommend Melody if you are looking for an agent in purchasing your dream house!
The decision to go to Harcourts in Kingston was made on impulse. From the moment we walked in the door we were treated with courtesy. The lovely young receptionist Phoebe first introduced us to Melody. Melody went above and beyond what we would have expected from an agent in her help with the sale of our property. She willingly offered her assistance in our preparation for sale with helpful contacts for the work needing to be done and advised us on how best to prepare our property for sale. She was at all times professional in her dealings with us along the way, willingly doing that little bit extra at all times to help and we feel very privileged to have had Melody as our agent. Pete and I would recommend her to anyone considering selling their property and are really appreciative of her efforts. A huge thank you from NIcky and Peter.
