My partner Sophie and I met Mervyn when deciding to purchase a house in Toowong. As buyers, we immediately felt comfortable with how open and straightforward he was to deal with. We ended up being successful with our offer and worked closely with Mervyn throughout the building and pest process, even though we were no doubt more thorough with the building and pest than most buyers. On one occasion he even took a member of my household to a physio appointment so that I could stay at the property and finish the building and pest. He was very communicative throughout the process and liased well with the seller to get additional information and documentation. After we purchased our house we decided to engage Mervyn to sell our apartment. As sellers we found Mervyn was extremely proactive on helping us get our property ready for sale. He was able to refer us to cleaners, staging and trades all of whom were very easy to deal with, provided value for money and did a great job. We would absolutely work with Mervyn again on either side of the ledger and definitely highly recommend him to friends and family.

Good: 1. Fast and efficient. 2. Accurately understand client's needs 3. Answer phone and respond to message outside business hours Improvement: It would be better if Mervyn could let seller and apply variation notice or clearance certificate when they want to sell

From the day I contacted Mervyn and discussed about selling my property he was very proactive. He has great marketing knowledge, gave me some great tips, even arranged handymen for some minor jobs at the property when I was busy and looked after the work till completion. Mervyn helped me in every aspect of selling the property, gave me a good range of buyers and the prices. I was very happy the way Mervyn handled the sale. It was like hire Mervyn and forget it, he will take care of the rest :-) I would definitely recommend Mervyn.

We wanted to sell our apartment but didn’t live in Brisbane. Mervyn made the process very easy for us from organising and overseeing everything from the cleaning to the repairs. Communication was excellent with regular updates.

Mervyn made the whole process of selling our investment property stress free, from preparing the property for sale through to settlement. As we live in a different area to the property, Mervyn and his team went beyond our expectations in speedily organising various trades and businesses to have the property looking its best. We were impressed with Mervyn's knowledge of the local market and his efficient, friendly communication. The sale was achieved in a very timely manner at a price above our expectations. We wouldn't hesitate to use Mervyn's services again.

Mervyn Chen and his team are great to work with, especially Wendy she is a lovely lady

Mervyn was fantastic in managing our property sale. From the initial meeting to discuss the property to the listing, marketing, preparation for open houses, staging for photographs, updating us on how many parties viewed, providing feedback from potential buyers and finalising the sale, Mervyn was professional, supportive and went above and beyond to ensure we achieved the outcome we were after. I would have no hesitation in recommending (or using again for future purchases or sales) Mervyn and Wendy from the Plum Property team. This team went above and beyond to provide advice on local market, support us in getting the property sale ready and then getting a contract signed in only a couple of weeks of viewings. Mervyn was constantly in touch and was always available to answer any questions and as I lived a distance away Mervyn made sure everything that needed to be done was done to get to settlement day. The best RE agent I have dealt with in properties I have sold to date. Great team - great service - great outcome!

Mervyn and the team were great to work with in the sale of our property. We really appreciated Mervyn’s hard work, warmth the fact that and he was always willing and able to assist whenever we needed help. Amazing communication too so we always knew what was happening in the process. Highly recommend.

I had a great experience working with Mervyn! He listened to what I wanted and made the whole process easy and stress-free. He’s very knowledgeable, was available to answer questions, and went above and beyond to make sure I was happy with the outcome. Highly recommend Mervyn to anyone looking for a trustworthy and experienced agent.

Selling my unit with Mervyn was a positive and pleasurable experience. Mervyn's professionalism, knowledge of the market as well as his presale advice and assistance provided an amazing result, far better than I could have ever expected. I was updated all the way in his friendly and reassuring way and nothing I required was too much trouble for him. I am extremely grateful for all he did for me and I can't recommend him highly enough!!

We felt right at home with Mervyn and the Plum Property team. From the initial contact through to post-sale, Mervyn was open and very helpful regarding the whole process.

Mervyn was very helpful during the process and made everything easy to understand as a first home buyer. Highly recommend.