Mervyn's profile

Mervyn's reviews

  4.9  
Mervyn has 96 reviewsacross 23 different locations, showing 12.
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Mervyn's qualities as told by our client reviews: dedicated, reliable, responsive, honest, supportive, clear communication, local expert.
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Seller review
Excellent professional advice and service
about 1 year ago
Excellent professional advice and service

Mervyn made the whole process of selling our investment property stress free, from preparing the property for sale through to settlement. As we live in a different area to the property, Mervyn and his team went beyond our expectations in speedily organising various trades and businesses to have the property looking its best. We were impressed with Mervyn's knowledge of the local market and his efficient, friendly communication. The sale was achieved in a very timely manner at a price above our expectations. We wouldn't hesitate to use Mervyn's services again.

Seller review
Excellent
about 1 year ago
Excellent

Mervyn Chen and his team are great to work with, especially Wendy she is a lovely lady

Seller review
Great outcome - Property sold!
over 1 year ago
Great outcome - Property sold!

Mervyn was fantastic in managing our property sale. From the initial meeting to discuss the property to the listing, marketing, preparation for open houses, staging for photographs, updating us on how many parties viewed, providing feedback from potential buyers and finalising the sale, Mervyn was professional, supportive and went above and beyond to ensure we achieved the outcome we were after. I would have no hesitation in recommending (or using again for future purchases or sales) Mervyn and Wendy from the Plum Property team. This team went above and beyond to provide advice on local market, support us in getting the property sale ready and then getting a contract signed in only a couple of weeks of viewings. Mervyn was constantly in touch and was always available to answer any questions and as I lived a distance away Mervyn made sure everything that needed to be done was done to get to settlement day. The best RE agent I have dealt with in properties I have sold to date. Great team - great service - great outcome!

Seller review
Highly professional, friendly and effective operator
over 1 year ago
Highly professional, friendly and effective operator

Mervyn and the team were great to work with in the sale of our property. We really appreciated Mervyn’s hard work, warmth the fact that and he was always willing and able to assist whenever we needed help. Amazing communication too so we always knew what was happening in the process. Highly recommend.

Seller review
Thanks again!
over 1 year ago
Thanks again!

I had a great experience working with Mervyn! He listened to what I wanted and made the whole process easy and stress-free. He’s very knowledgeable, was available to answer questions, and went above and beyond to make sure I was happy with the outcome. Highly recommend Mervyn to anyone looking for a trustworthy and experienced agent.

Seller review
Outstanding agent, fantastic result
over 1 year ago
Outstanding agent, fantastic result

Selling my unit with Mervyn was a positive and pleasurable experience. Mervyn's professionalism, knowledge of the market as well as his presale advice and assistance provided an amazing result, far better than I could have ever expected. I was updated all the way in his friendly and reassuring way and nothing I required was too much trouble for him. I am extremely grateful for all he did for me and I can't recommend him highly enough!!

Seller review
Incredibly helpful and great communication
over 1 year ago
Incredibly helpful and great communication

We felt right at home with Mervyn and the Plum Property team. From the initial contact through to post-sale, Mervyn was open and very helpful regarding the whole process.

Buyer review
Very helpful
over 1 year ago
Very helpful

Mervyn was very helpful during the process and made everything easy to understand as a first home buyer. Highly recommend.

Buyer review
Mervyn Goes Above and Beyond
over 1 year ago
Mervyn Goes Above and Beyond

I turned up to the open home about 5 minutes after it closed. I called Mervyn to see if I could set up an inspection on another day and he came back to the apartment to show it to me then and there. He really goes above and beyond. Mervyn was very patient and accommodating throughout the buying process. He was always quick to respond and worked hard to make sure everything went smoothly. I would work happily with Mervyn again.

Buyer review
Pretty class aye
over 1 year ago
Pretty class aye

He’s a great real estate agent, can’t complain. I ended up buying the property so he’s doing everything right :)

Seller review
Pleasure to work with, great communication
over 1 year ago
Pleasure to work with, great communication

This was our second time working with Mervyn. Again super professional and gave us great market insights while being patient and supportive with our specifics. Cheers Merv.

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