Mervyn's profile

Mervyn's reviews

  4.9  
Mervyn has 93 reviewsacross 23 different locations, showing 12.
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Mervyn's qualities as told by our client reviews: dedicated, reliable, responsive, honest, supportive, clear communication, local expert.
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Seller review
Honest and Exceeding Expectations – The Best Property Sale Experience We've Ever Had"
over 1 year ago
Honest and Exceeding Expectations – The Best Property Sale Experience We've Ever Had"

Selling our property with Mervyn Chen, was by far the smoothest and most successful experience we've ever had. Throughout the process, we felt like we were his top priority. He was incredibly organised and always communicated with us, leaving no detail overlooked. Mervyn, was honest throughout and didn’t try to inflate expectations or mislead us on price which was so important to us. His knowledge of the market was outstanding, and he constantly provided valuable feedback. We knew he would be attentive with potential buyers, and has a very approachable and easygoing nature. Mervyn's use of the "Offer Portal," provided transparency for both us and the buyers. It allowed us to see interest levels in real-time, creating a competitive atmosphere that ultimately led to a sale price well above what we had expected. Above all, his professionalism, expertise, and commitment to our property were exceptional, and we couldn’t be happier with the outcome. If you’re looking for an agent who will deliver results and make the process as easy as possible, we highly recommend Mervyn Chen. If only all agents were this good!

Seller review
Highly Recommend!
over 1 year ago
Highly Recommend!

Mervyn made the whole experience of selling my home easy and straightforward. He updated me every step of the way which I really appreciated. I especially am grateful for the time he took with my tenant. He was very open and clear with her and got her onside for the selling process which was helpful. The tenant even made comment how much she appreciated that. I would highly recommend selling with Mervyn he was approachable, easy to talk to and I felt like he meant what he said.

Seller review
Overall happy and satisfied customer
over 1 year ago
Overall happy and satisfied customer

Mervyn delivers what he promises and goes beyond his job of scope. He is not just very professional at what he does but goes the extra mile too to ensure the property is ready for the next buyer. Thank you.

Seller review
Exceptional
over 1 year ago
Exceptional

Mervyn is professional and personable. Very clear in articulating his tasks to me as a novice

Seller review
Can not rate Mervyn high enough
almost 2 years ago
Can not rate Mervyn high enough

I have dealt with numerous agents over the years and Mervyn is by far the best. He has excellent knowledge regarding the listing price for unit. The first contract fell through and Mervyn successfully kept the other buyers interested and we received a great price. Couldn’t have done this without Mervyn’s expertise. He made the whole process very simple and stream lined. Highly impressed with Mervyn. Thank you so much.

Seller review
Fantastic Agent a pleasure to work with
almost 2 years ago
Fantastic Agent a pleasure to work with

Mervyn Chen and the team at Plum Property were fantastic! Mervyn's friendly and professional approach made the selling process stress-free. His deep knowledge of the Toowong market was invaluable, and his guidance, communication and service throughout the process was spot-on. He worked tirelessly to achieve the best possible outcome for us, and we're thrilled with the result. Thanks, Mervyn and Plum Property!

Seller review
Mervyn and Wendy were true professionals
almost 2 years ago
Mervyn and Wendy were true professionals

This is the 2nd time I have worked with Mervyn, both times he has been a total legend! Efficient, professional, friendly and excellent communicator through the entire process. Mervyn offered support the whole process and sold my place so quickly !

Seller review
Beyond expectations
almost 2 years ago
Beyond expectations

We have engage Mervyn through our recent sell at Toowong. He is efficient and knowledgeable. Highly recommend

Seller review
Best experience
about 2 years ago
Best experience

As a seasoned realtor, Mervyn knows his market and adjusted our expectations to avoid disappointment. He does cater for the needs of the seller but we took on his advice and manage to sell our property within a week with only one open home inspection! On top of that, he is very fast and easy to deal with, and works day and night to ensure the best outcome for you. The only thing that I can nitpick on is he’s a supporter of Manchester United :)

Seller review
A perfect team.
about 2 years ago
A perfect team.

Mervyn and the team made the sale of our property seamless and easy. Communication was exceptional and we felt supported each step of the way. We could not recommend Mervyn more.

Seller review
Great work from Mervyn and the Plum Property team
about 2 years ago
Great work from Mervyn and the Plum Property team

It was a pleasure to have Mervyn assist with my sale. Mervyn's advice was invaluable and his knowledge and experience in the Toowong area proved that I had chosen then right person to sell my property. I found Mervyn to be pragmatic, reliable and honest at all times and he achieved a great result for me. I would have no hesitation in recommending Mervyn and the Plum Property team.

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