Of all the agents I contacted online, Mervyn was the only one who got back to me. And being abroad and very new to selling process, Mervyn was quick to guide us on the next steps and answer all our queries. He is professional in his conduct and transparent as well. We have nothing but praises for him to be able to sell our property within a quick span of time. Thanks Mervyn and team for making it such a smooth journey for us!
Mervyn was very insightful about the market, knew what potential buyers would be looking at; advised us on areas that needed an upgrade / which we were happy to accommodate on, plus having an empty house and paying for staging was hugely beneficial,
Very prompt efficient service from beginning the final sale. Communication & information flow was 100% Totally happy with a very good sales result. Also, very nice & polite sales team. MANY THANKS
Mervyn managed the sale of two properties for me at the same time. He was very helpful and hardworking, and managed everything for me, including discussions with the tenants and letting agents (where his multilingual skills were a real bonus). Even when we had some problems with the sales (which weren't his fault in any way) he had back-up buyers already lined up and ready to make an offer. He kept me well informed and updated throughout the sale process, and even offered to get his hands dirty and help me clear out one of the properties ready for settlement.
Mervyn knew the local real estate market well and could advise us correctly as to the value of the property. He organised smoke alarms to be fitted to meet current standards as well as flyers, internet publicity. He advised us on the presentation of the apartment to ensure the unit looked its best. He kept us up to date will offers and any other information required to ensure a stress fees sale. We are happy to recommend him as a real estate agent , who can make your sale as easy, and stress free as possible.
Mervyn was at all times, professional and displayed a sound knowledge of the local market; offered realistic outcome expectations; assisted with referrals for reliable transport services; promptly returned calls and honestly answered any questions; was very supportive throughout the whole process which helped me a great deal as selling after 44 years was a very emotional issue. I have no hesitation in referring Mervyn and his support team to anyone considering selling or buying in the inner western suburbs.
Mervyn Chen offers a friendly and professional service. We couldn't be happier with how he handled the sale of our property from start to finish. He kept us well informed at all times and was always available to take our calls. Nothing was too much trouble. Our property had tenants and his priority was to be respectful to them. This was something I really appreciated. Everything went very smoothly and we got a better price than we expected. Perfect!!
Mervyn recommended a number of things I wouldn't have done such as staging and only giving a price guide, but I had the confidence in him to lead the way. The outcome of a well planned sales campaign was a better result in terms of price and a fast outcome than we could have hoped for.
Mervyn was awesome. He is extremely honest, upfront, and he even recommended a great mortgage broker! He was extremely communicative and easy to reach to answer any of our questions at all times. We initially enquired about another apartment that Mervyn had listed but when it was not available he found us the perfect property. He is a lovely man and I would not hesitate to recommend him. Thanks Mervyn
Mervyn put me at my ease and explained everything pertaining to the auction. Nothing was too much trouble and every query, answered. He offered advice, particularly in regard to what to expect at the auction. Importantly, Merv made the house available for inspection on more occasions than anticipated. His approach was professional and he displayed vast knowledge on the market.
We found Mervyn to be very efficient and knowledgeable. Would have no hesitation in recommending him to friends
Mervyn did an excellent job for us in selling our unit. He often went above and beyond the call of duty in helping us prepare the unit for sale. We were delighted to get a higher price than expected. He always gave us good advice and we recommend him highly.
