Mervyn's profile

Mervyn's reviews

  4.9  
Mervyn has 93 reviewsacross 23 different locations, showing 12.
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Mervyn's qualities as told by our client reviews: dedicated, reliable, responsive, honest, supportive, clear communication, local expert.
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Seller review
Very happy
over 2 years ago
Very happy

Mervyn managed the sale of two properties for me at the same time. He was very helpful and hardworking, and managed everything for me, including discussions with the tenants and letting agents (where his multilingual skills were a real bonus). Even when we had some problems with the sales (which weren't his fault in any way) he had back-up buyers already lined up and ready to make an offer. He kept me well informed and updated throughout the sale process, and even offered to get his hands dirty and help me clear out one of the properties ready for settlement.

Seller review
Sale of 2/27 Station Road, Indooroopilly
over 2 years ago
Sale of 2/27 Station Road, Indooroopilly

Mervyn knew the local real estate market well and could advise us correctly as to the value of the property. He organised smoke alarms to be fitted to meet current standards as well as flyers, internet publicity. He advised us on the presentation of the apartment to ensure the unit looked its best. He kept us up to date will offers and any other information required to ensure a stress fees sale. We are happy to recommend him as a real estate agent , who can make your sale as easy, and stress free as possible.

Seller review
A TOP AGENT
over 2 years ago
A TOP AGENT

Mervyn was at all times, professional and displayed a sound knowledge of the local market; offered realistic outcome expectations; assisted with referrals for reliable transport services; promptly returned calls and honestly answered any questions; was very supportive throughout the whole process which helped me a great deal as selling after 44 years was a very emotional issue. I have no hesitation in referring Mervyn and his support team to anyone considering selling or buying in the inner western suburbs.

Seller review
Highly recommended.
over 2 years ago
Highly recommended.

Mervyn Chen offers a friendly and professional service. We couldn't be happier with how he handled the sale of our property from start to finish. He kept us well informed at all times and was always available to take our calls. Nothing was too much trouble. Our property had tenants and his priority was to be respectful to them. This was something I really appreciated. Everything went very smoothly and we got a better price than we expected. Perfect!!

Seller review
Fast result
over 2 years ago
Fast result

Mervyn recommended a number of things I wouldn't have done such as staging and only giving a price guide, but I had the confidence in him to lead the way. The outcome of a well planned sales campaign was a better result in terms of price and a fast outcome than we could have hoped for.

Buyer review
10 out of 10!!!!
about 3 years ago
10 out of 10!!!!

Mervyn was awesome. He is extremely honest, upfront, and he even recommended a great mortgage broker! He was extremely communicative and easy to reach to answer any of our questions at all times. We initially enquired about another apartment that Mervyn had listed but when it was not available he found us the perfect property. He is a lovely man and I would not hesitate to recommend him. Thanks Mervyn

Seller review
From my first encounter with Mervyn Chen I was happy with his professionalism.
about 3 years ago
From my first encounter with Mervyn Chen I was happy with his professionalism.

Mervyn put me at my ease and explained everything pertaining to the auction. Nothing was too much trouble and every query, answered. He offered advice, particularly in regard to what to expect at the auction. Importantly, Merv made the house available for inspection on more occasions than anticipated. His approach was professional and he displayed vast knowledge on the market.

Seller review
Excellent result
over 3 years ago
Excellent result

We found Mervyn to be very efficient and knowledgeable. Would have no hesitation in recommending him to friends

Seller review
Happy customers
over 3 years ago
Happy customers

Mervyn did an excellent job for us in selling our unit. He often went above and beyond the call of duty in helping us prepare the unit for sale. We were delighted to get a higher price than expected. He always gave us good advice and we recommend him highly.

Seller review
My experience with Mervyn Chen has been outstanding
over 3 years ago
My experience with Mervyn Chen has been outstanding

If you want and outstanding, professional and successful real estate experience then look no further than Mervyn Chen. I recommend him in the highest order

Seller review
very committed and professional
over 3 years ago
very committed and professional

We were very impressed with Merv's dedication, common sense, market knowledge and professionalism. This was a challenging sale as it was a bit outside the normal. Merv handled the many facets of this project extremely well. I would highly recommend Merv to anyone. Well done Merv and thanks again

Seller review
Very reliable and experienced
over 3 years ago
Very reliable and experienced

My husband and I are both very grateful that we had Mervyn to help us sell our property. He knew what we wanted, listened to our needs and helped us in every step of the way. We weren’t sure what to expect from buyers and he educated us and gave us a lot of confidence as to when to sell and how much to realistically expect with evidence given. He is also very honest and wouldn’t lie to you just to let you hear what you want. I felt that he worked really hard for us so thank you Mervyn!

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