Mervyn is a highly professional agent. He was knowledgeable of the Ascot area and exceeded our expectations with the sale of our unit, presenting us with 3 offers within the first week. Mervyn has outstanding communication & marketing skills. It has been a pleasure dealing with Mervyn & I highly recommend him to anyone looking to buy or sell.
Mervyn is a dedicated professional in the business. He has great market knowledge & is always one step ahead. Mervyn has been exceptional in selling both my properties, he always goes above & beyond what is expected and I honestly wouldn't sell with anyone else. Mervyn made the selling experience easy & stress free.
Mervyn Chen was an excellent agent to deal with & I have no hesitation in recommending him. Upon introduction he was personable & helpful providing us with a clear picture of the market & when we sought to make an investigatory inspection he was happy to negotiate a suitable time. When unavailable for contact he would always send an acknowledgement text & contact promptly. Negotiations were done smoothly & without pressure. I always felt that Mervyn was dealing with us honestly and fairly.
Mervyn is one of the best agents we met in these years. We live in Auckland NZ, our selling property was in Toowong QLD, We need a reliable agent who can do the work for us. Trying to avoid the language barrier, we choose Mervyn randomly by his surname, Mervyn arranged everything hard for us like repairing, painting, staging etc. We just remotely talked to him by phone, by WhatsApp. and the property been sold in 10 days, nice and easy. Thank you Mervyn.
Mervyn was right on with the marketing plan for our home. Engaging with the potential buyers on a regular basis and keeping us up to date which led to a signed contract within 3 weeks.
I recently sold my 2 bedroom Unit in Toowong. A number of real estate agents were interviewed and given the opportunity to present their approach to selling our unit. Mervyn Chen of Ray White real estate was the agent chosen due to his realistic approach to marketing our property and the initial price it should be marketed at. During the sales process Mervyn kept us up to date with the outcome of every viewing and sent us weekly reports summarising the viewings and internet traffic generated by the various websites the Unit was advertised on. He also organised a handy person to do some touch up work prior to sale and removalists to clear the Unit once it was sold. We were very happy with Mervyn’s ongoing client communication, his willingness to assist in any problems that we had during the selling process and his friendly manner. I would highly recommend him as a real estate agent to others and will use him again when we transact another property in Brisbane.
I have bought and sold houses before and have found it has been a very stressful experience. From the minute we meet Mervyn we new this was going to be a very different situation. Mervyn bought us detailed information about the houses being sold at the time in our area. With his guidence we decided to go with selling by Auction, even though this was not something that either of us had done before. Mervyn organised regualar opens and within 3 weeks the house was Auctioned and sold. Mervyns weekly writen updates helped us to find the reserve that was right for us. We cannot recommend Mervyn enough and in saying that, we will be buying another house as a rental property and yes it will be Mervyn will that will be helping us to make that happen. Thank you for your guidence, professionalism and for being such a genuine caring person. Jancie and James
Mervyn had excellent knowledge of the competitive Brisbane home unit market. He achieved a sale for me in less than two weeks with a realistic price. He managed the completion of some small necessary repairs for me and the whole sale process was efficient and seamless. He communicated regularly at all stages. He is engaging, friendly and extremely professional and I am very happy with the sale outcome.
We have recently purchased a unit and we found Mervyn to be honest, punctual, well educated in real estate and always very easy to contact. We would highly recommend him as an agent. Kelvin and Rosemary Crofton.
Mervyn, thankyou for managing the sale of our property. Your professionalism, diligence, and attention to detail made the whole process so much easier for us. You were always available to speak to, explaining everything in plain language. After each open house Mervyn took time to go over how everything went. Mervyn's enthusiasm and courteous manner kept us very focused. The outcome was a successful sale within a short time frame. We can confidently recommend Mervyn to future sellers and buyers.
Merv was very in tune with our needs and specifically asked what communications style and frequency was our preference. We were remotely handing this sale from Sydney and Merv was sympathetic to our needs as a remote vendor. Merv provided us with feedback from prospective buyers and conditioned us to the likely sales price, without ruling out any upside possibilities. Merv has a freindly, helpful and co-operative style and provided us with valuable and professional advice throughout the entire process, from first meeting to final wash-up. I highly recommend Merv for those who are looking for a dedicated real estate sales representative.
Merv had good market knowledge, set realistic expectations and communicated frequently throughout the selling process. He was a pleasure to deal with and provided us with the confidence that we had a competent team working on our behalf.
