To Whom It May Concern Michael came recommended to us by a business acquaintance, however we were initially reluctant to engage Michael because our home was out of his traditional area. We nonetheless included Michael in a competitive interview process between three real estate agencies. We concluded that the sales strategy of all three agencies were in fact very similar. All three agencies provided a folio of generalised data and printouts, however Michael alone interpreted that mass of data into marketing knowledge and a strategy that applied to our circumstances, and not simply one of a bunch of houses in their respective portfolios. Above all, Michael worked to win the job, he did not take us for granted and his fees were very competitive. After winning the contract to sell our home, his enthusiasm and determination never waned. He remained both engaged and focused during the entire sales phase, giving us regular updates and suggestions designed to get us the best outcome possible in what had become a tough buyers’ market. A simple example of Michael’s commitment: our house was vacant throughout the sales period. Michael tackled the nightmare commute from Kingsgrove to Matraville to arrive early for the twice weekly open house, swept up the Liquidambar seed pods that littered the backyard lawn, swept the verandas and aired the house prior to its opening. Our family have no hesitation in recommending Michael’s services. We found him honest, hardworking and with an unfailing commitment to serving our best interests. Your Sincerely The Richards & Ruiz families

While we all understand agents work on commission, Michael Alidenes is the best trustworthy agent I highly reccomend to others. Michael is very professional in real estate business and friendly in customer service. He did a good job in the role of coordinate between me and the vendor. He always returns my call, messages, email quickly and with the way better than I expect. Last but not least, I am happy surprised with his present on my settlement day - a consuming product made by local business. That I see Michael/ his business as the brotherhood in business field who is not only do the perfect customer service but also supports other start-up businesses. For all, I wish Michael the best of luck and looking forward to see his business growth, so that Michael can serve more people.

Dear Michael When my sisters and I decided to sell our mothers home we organised valuations from three separate real estate agents. You were by far the most professional, honest and a genuinely warm and friendly person. We were so impressed we did not hesitate in choosing you and signed up on the spot. We'd like to thank you for being so helpful and keeping us up to date every step of the way. You made everything so much easier for us. There was nothing that was too much trouble for you. We would highly recommend you Michael and the Century 21 team at Kingsgrove to anyone considering selling their home. It has been a pleasure dealing with such an honest and genuine person. We were very lucky to have found you. Our sincere thanks to you and your team. All the best for future success. Thank you Michael Kind regards, Alex, Mary and Evi

Dear Michael, From the moment you walked in the door at our initial meeting, we knew you were the agent we wanted to sell our house. There was no hard sell, no false hopes, only a genuine professional approach. There was nothing that was too much trouble and you made the whole process easy on all accounts. We were grateful for your expertise and happy to make the improvements you suggested which obviously showed in the resulting sale that was achieved. We never had to chase you for information regarding the sale as you kept us up to date with any interest or queries shown by prospective buyers. Our sincere thanks to you and your team for showing us courtesy, respect and always greeting us with a smile during a time that was difficult for the family. You made it feel as though we were dealing with a friend. We would whole heartedly recommend your services to anyone considering using your team in the future. Warmest regards, Tony, Ilona & Jade Maric

Michael and his team are wonderful. they were honest, professional, knowledgeable and very helpful. a Pleasure to deal with, nothing was ever to hard for them and made the whole process very easy.

To potential clients, I would highly recommend Michael Alidenes as your Real Estate Agent. From the first meeting he was honest & very thorough with his pricing. He went out of his way with advice on what needed to be done to sell our mother’s house in Kingsgrove. He kept us informed on every open house with how many people and their interest. He was very helpful even helping with removal of furniture a lot in his own time. He was very profession and a honest person. Thank you Michael. R&D Metcalfe.

Michael Alidenes was the agent for our mother's house. The sale went through extremely well from start to finish. Michael has good local knowledge and was able to provide up to date information on sales and pricing. He communicated well with timely updates on the sale and auction. Michael did what he said he would do and we were very pleaded with the result.

We would highly recommend Michael to anyone who wants to sell their property. He’s very professional, great communication, and most importantly knows the market very well.

Dear Michael, Firstly, I would like to thank you and your staff most sincerely for the courteous, professional and helpful way in which you assisted me in the sale of my late father’s home at 46 Ponyara Rd Beverly Hills 2209. From our very first meeting, I found you to be a person of integrity who was genuinely interested in helping me achieve the best outcome possible. Three other larger agencies also tendered for the right to sell the home. They were so interested in selling the virtues of their businesses and their techniques to manipulate purchasers to pay more, they spent precious little time on the potential and value of the property. They made no suggestions as to how we might better present the property either. Indeed, in one case in particular, they would not even give me a price. They were in and out. By contrast, you took the time to get to know me, evaluate the property, make suggestions to help us and proposed what you considered a fair price for the home in prevailing market, explaining why with detailed comparisons. With good marketing and help you achieved an outcome which I was very pleased with. I also noted that your fees and costs we far more competitive than the others. I am so grateful that I chose you as our agent and would do so again in a heartbeat should the occasion arise in the future. To anyone considering selling or buying a property, I would highly recommend you Michael at Century21 Kingsgrove as you are honest, down to earth and genuine in your concern for your clients. You are a real gem in a world which puts the dollar ahead of decency and honesty. I wish you every success in the future and once again offer my heartfelt thanks for the wonderful job you did for me. P.S. Note Michael is at Kingsgrove. Understand Century 21 franchisees are independent businesses. So if you would like to sell or buy and want a good deal trust Michael at Century 21, 298 Kingsgrove Road Kingsgrove NSW 2208 as I did. You will not be disappointed!

To Michael. This letter is to thank you Michael for your professionalism and guidance at a very difficult and emotional time for the family after the passing of my 96 year old mother, who lived there until she could not cope any more. Your understanding to the situation was excellent and made the decision of selling the family home of 68 years at 36 Monaro Avenue Kingsgrove, a little easier. The communication you did with the family and progress with the sale was also excellent. I would highly recommend you and your team, and on behalf of my brother and family I wish you well in the future. Thank you again Michael. Regards. Helen Logie.

Michael provided all you could want in an agent. Michael is very personable and approachable and provided a fantastic service from our initial meeting through to the sale of our home. He is knowledgeable and experienced, a great communicator and negotiator and, with his staff, provided an all-round professional selling campaign for us and got us a fantastic result! We would have no hesitation in recommending Michael to anyone considering selling their home. Thank you, Michael.

We recently listed our parents home for sale with Michael from Century 21. We were very impressed with Michael’s professional approach, his realistic valuation of our parent’s home along with reasonable fees associated with the sale. The advertising campaign was outstanding. Along with Michael’s regular communication with us following open house days to keep us informed, it was also handy to log on to Century 21 website to keep up to date with interest shown. As most of the family live interstate, we really appreciated Michael and his team assisting us with ongoing maintenance of the property up to Auction Day - even organising help in the removal of furniture items. A big thank you for that Michael, it made our weekend in Sydney for the final clean up a much easier task. We would have no hesitation in recommending Century 21 Kingsgrove. A smooth process that achieved a satisfying result. Many thanks Michael. Kind regards, Tom Comline.