Michael is an great agent. He has excellent market knowledge. He provided good guidance on market expectations, managed the sales process well and exhibited excellent negotiation skills. He provided critical insights into a number of key aspects of the sales process, from presentation through marketing and finally lead management and final sale negotiation. He & his team achieved a great outcome for us.
I interviewed a couple of agents as I am a Vendors Advocate - my job is to help sellers choose the agent when they are selling and then I project manage the sale to make sure everything is on track. Most sellers only sell once or twice in a lifetime and I provide that added support and independent knowledge. I chose Michael because he cares about each of his properties, you deal with him and not a junior assistant. He calls after every open, gets on well with buyers and has great local market knowledge.
Michael and Melissa made the potentially difficult task of selling our unit so much easier. They gave us great guidance and advice throughout the process, they kept us informed every step of the way and we felt very supported. We recommend Michael, Melissa and the Raine&Horne Newtown team very highly.
Michael was very professional in his dealings and communication with us. His assistant Melissa was fantastic with coordinating the works that were needed to prepare the house for sale. The result of the works were amazing as well as cost effective. Melissa was very quick to get back to us if we had any queries along the way. Michael was excellent with his reporting and feedback after every inspection. There was no pressure when it came to decide on a reserve price. All in all we very happy with the service and attention given to us. And of course happy with the outcome of the sale in a tough market.
Quick, frank negotiation which meant we got the deal done with no time-wasting and no stress.
Highly recommended; if I could give six stars I would! The entire sales process could not have gone better from start to finish. I 'auditioned' several Newtown agents before choosing Michael and the team at Raine & Horne. From the outset, I was impressed with their professionalism, honesty and attention to detail. They developed a beautiful marketing campaign, perfectly managed the 'open house' phase and capped this off with excellent negotiation skills. This ensured that, despite a depressed market, I got a fantastic result prior to auction. Michael's commission percentage was a little higher than other agents I spoke to, but I am so pleased I chose them. In a challenging market an agent earns their commission! I cannot imagine how any other agent could do a better job than the team at Raine & Horne.
Michael, is accomodating, trustworthy and professional. He obliged last minute requests and delivered a professional service on behalf of his client, as the buyer I felt comfortable with Michael and Melissa. Thank you Michael and thank you Melissa.
We could not recommend Michael and his team more highly! We sold our property in Newtown remotely whilst based on the mid north coast of NSW. While Michael came highly recommended we we’re worried going in that the lack of face to face engagement might make the relationship difficult to manage and less personable but nothing could be further from the truth. Michael, Melissa & Matthew looked after us impeccably. Communication was first rate, calls rarely went unanswered and were returned quickly when they were. Integrity is a rarity these days but we felt fully appraised of all developments and found quickly that we could discuss all options openly with confidence that our wishes and decision would be honoured even if it was contrary to the teams advice. A special mention to Melissa who project managed updates to our property to prepare it for sale, she was brilliant! No issue was too big or difficult to tackle and the standard of work and result were fantastic. The value add was there for all to see and our humble terrace presented beautifully. In a changing market where properties no longer sell themselves you could not go past Michael and his team. In a profession beset by a lack of trustworthiness these guys are the exception to the norm. Thanks again!
Michael and his team we very professional,providing excellent service and communication at all times.
We had a fantastic experience with Michael and the team and Raine & Horne Newtown. From the start Michael had a plan which really paid off as we were able to sell in the first week of our campaign. The team were very responsive, answering messages and emails really quickly and keeping us up to date with what was going on. Everyone we worked with were great – highly recommend Michael and the team.
Always willing to listen and with a fantastic team behind him. Definitely recommended!
The sale of our property through Raine&Horne was a positive one. They listened to our requirements and concerns and offered solutions. They were very reactive and available, and always communicated with us in a friendly manner, which definitely counts in such a stressful process. We were well looked after and would recommend this already successful team.
