Michael's profile

Michael's reviews

  4.9  
Michael has 295 reviewsacross 49 different locations, showing 12.
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Michael's qualities as told by our client reviews: strategic, reliable, responsive, great negotiation, honest, clear communication, local expert.
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Buyer review
Agent Review
over 9 years ago
Agent Review

It was an easy and pleasurable experience purchasing a house through Michael, throughout the whole transaction it was very relaxed and there were no unnessessary communications.

Seller review
Michael Spillane and team
over 9 years ago
Michael Spillane and team

We had been thinking of selling for the past couple of years but it all seemed too overwhelming. We had been in our family home for around twenty four years and knew it was time to move forward. We had met a few estate agents over time but did not feel comfortable enough to take the next step until we met and spoke to Michael Spillane and his team. They instilled confidence and most importantly honesty into the whole equation. They supported and navigated us through the whole process and made what could have been a stressful experience into one that was smooth flowing and they were always ready to help and kept us updated every step of the way. We would have no hesitation recommending Michael and his team.

Seller review
Michael Spillane Team for best results
over 9 years ago
Michael Spillane Team for best results

We were very happy with the Michael Spillane team right from the start they showed professionalism and confidence in getting us the best price for our home. We had 4 agents come out to give us an appraisal and there was a $100k price difference from lowest to highest. We chose Michael before we even received his price recommendation based on his knowledge and ability to answer my questions and his proof of previous sales which I think at the time he had 11 out of 13 previous listings which he had received offers above list price.( we later found out he did also give us the highest appraisal price and achieved a sale price for us that was $20k higher than his next competitors price) The whole process was run very smoothly and it was certainly the least stressful sale we have ever had in NZ and Australia . If you want the best price for your home with the least amount of stress then go with the Michael Spillane team at Innov8te property!!

Seller review
Communication and open homes a let down
over 9 years ago
Communication and open homes a let down

Having bought our home from Michael over 4 years ago, he consistently kept in touch via emails and Christmas cards etc. We felt this level of customer service went 'above and beyond' and therefore only ever considered one agent to sell our property when the time was right. Our experience of the selling process did not match our high expectations. We found communication sometimes slow particularly given the tight timeframe for the sale of our property. Maybe I expected too much but I expected communication to be initiated by the agent rather than myself phoning/emailing and waiting for call backs or return emails (sometimes this did not happen on the same day). For the open homes the agents were rarely at the property before potential buyers, who were often waiting outside. The agent never arrived more than 5 minutes before the open home was due to commence. I also feel that the sale of our property went through due mainly to a really tight timeframe and our 'need to sell' which forced us into accepting a lower price that if we had more time to spare. Once the home was sold (unconditional) all communication stopped. On the day of settlement I had to contact the agent to see when they would like the keys to the property to give to the buyer. It seemed that they were not even aware that they didn't have the keys. The level of service we got from the agent who we were buying from far exceeded our selling agent. Any problems we encountered either selling our property or buying the new home (and we had a fair few!) were always dealt with (advice etc) by the agent who we were buying from. Perhaps this is the case that agents in general look after the buyers more than the sellers, I just don't know.

Seller review
Very Happy Sellers!
over 9 years ago
Very Happy Sellers!

Having being subscribed to Michaels Spillane's newsletters over the past 2 years, we were very definite about using his services when it came time to sell our home (but we didn't tell him that at first)! This was the seventh home that we have sold and was looking forward to comparing what he had to offer to our past experiences. From the first contact we had with the office right through to handover, we cannot fault one aspect of the deal. Everything was handled professionally and as promised. The detailed research that was completed by the team when appraising the property certainly is the apex of it all to ensure you are entering the market at the correct $ amount. Any queries we had were answered promptly and we believe honestly. We were always in agreement with the recommended marketing avenues to gain maximum exposure and to have our property advertised in the forefront throughout the campaign. This was honestly the first time that we actually enjoyed the selling process, - just goes to show what happens when you use a professional team.

Seller review
Realistic and delivers
over 9 years ago
Realistic and delivers

Michael set realistic expectations right from the start. He and his team are very professional and approachable. They kept in constant contact always letting us know how things were going. Michael was persistent in the negotiations and got us a contract that we were happy with.

Seller review
Testimonial
over 9 years ago
Testimonial

To Michael and his team a big thank you for making the sale of our property so quick and easy. You went over and above our expectations and got the best price for our property with in 6 days of it being listed. I highly recommend you enrol the Michael Spillane team and follow exactly what they say to sell your property as you are working with the best in the industry. Natasha and Tom

Seller review
Beyond reproach
over 9 years ago
Beyond reproach

The Michael Spillane team went above and beyond to make my first experience selling a house a great one!! The whole team was approachable, friendly, and knowledgeable! As the sale of my home was the result of a divorce it could have been a very difficult time, but Michael and the team made it easy, and were more than willing to be the go between with myself and my ex spouse, meaning that I didn't have to deal with him at all. The photos showed off all of my home's best features, and the write up online was sensational, making my home sound like the truly wonderful home it is! The placard placed in the front yard was also fantastic, with all the best photos and another great write up! My home went under contract in less than two weeks with a sale achieving $13,500 more than I was hoping for due to Michael's impressive negotiating skills!! I should also mention that I had 3 agents from different real estates value my home prior to finishing the last of the renovations, and it was Michael's initial comprehensive valuation, combined with his continued communication that caused me to finally choose the Spillane team as I figured if they worked half as hard to sell my home as they did to win the opportunity to sell it, then I couldn't go wrong, and they certainly didn't disappoint!! The house was on the market within days of giving Michael the "go ahead" and was under contract a very short time later!! He even negotiated a 3wk settlement meaning everything was over very quickly with a marvellous result!! I wouldn't hesitate in recommending the Spillane Team, particularly to those who have never done this before, as they made it so easy!! If I'm ever in the position where I need to sell a property again, it will be Michael I call first!! Thanks again to the Spillane Team, you're amazing!!

Seller review
Michael and team, our best sales experience
over 9 years ago
Michael and team, our best sales experience

We thoroughly recommend Michael and his team, finding Michael has ensured we received a price we had only dreamed of. His skills of engagement and communication are unparalleled, hard working any time of the day, his market expertise in the field and negotiation strategy were all phenomenal. We would sell again with Michael without doubt.

Seller review
Sold after 3 days on the market!
over 9 years ago
Sold after 3 days on the market!

Michael and his team were fantastic from our initial evaluation through till settlement. They were genuine and honest about the market and what was achievable for our home. They were easy to talk to and always approachable. Michael was able to negotiate the best price from the buyers making the whole process as hassle free for us as possible. We were extremely happy with the service and attention to detail Michael and his team provided us. Would highly recommend this sales team to anyone who is after an efficient and productive agent.

Seller review
Good communicator
over 9 years ago
Good communicator

Michael was recommended to me by family. It was a nerve racking eperience to sell my first home but Michael and his team were patient and very helpful -definitely recommended. Thanks again Michael!

Seller review
If you are looking for the best Agent look no further!
over 9 years ago
If you are looking for the best Agent look no further!

I can not recommend Michael and his team highly enough. Michael and his team were not only professional, there conduct, knowledge and service was of a very high standard. Firstly we received a very detailed market appraisal and the marketing of our home was equally impressive. As for results our advertising went live on a Wednesday, we had a buyer come through the same day. An open home was scheduled on the Saturday and then it was sold. The most important fact is it sold for above market value. I have and will continue to recommend Michael to everyone I know.

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