The thought of looking at properties and dealing with agents gave me absolute anxiety. After years of searching, my hubby and I finally made our first home purchase through Michelle. Dealing with Michelle and her team was a dream. It was straightforward and to the point - no mind games were played. They were very quick with their turnaround times and were fast to assist with any enquiry. Michelle and her team is the definition of a great agent! Thank you Michelle, James, Jae and to the rest of Team Michelle! You guys have been absolutely amazing.

We had a terrible experience with Michelle. The lack of concern when we had a failed building inspection that she refused to speak to the Vendor about price negotiations and basically being belittled when I was extremely concerned with the structural issues. We were brushed off and told "I could easily sell this if you cancel the sale and without subject to building inspection and for a higher price" I believe if that was the case she would have sold it to another purchaser. The cost to us is around 5k. She also told me at the first inspection all appliances were working yet at the final inspection one appliance didn't work she refused to get it fixed and the vendor wouldn't either as they mentioned it had never worked (another cost to us). The house was handed over in a disgusting manner (the inside was clean) the outside completely overgrown, personal belongings left at the property, trees falling down, the entire property covered in weeds, dog faeces all over the concrete, huge piles of soil in the front yard, cobwebs everywhere, fences falling down, huge vines falling down over the pergola, smashed pots/stainless steel left in the rubbish bin (the garbage truck will not accept that) another cost for us to take to tip, black bark all over the backyard/grass areas/walkways. Three of us spent 5hrs the day of settlement removing the mess/weeds/vines/overgrown dead plants/bark/cut back trees & filled a trailer, yet still have another 2-3 days of work. It put a huge damper on settlement day. We asked at the final inspection & the week prior that the garden to at least be cut back or attended too slightly prior to settlement and personal belongings to be removed. Michelle was on leave for settlement and we weren't notified of the settlement process which was at 11am. I contacted the team at 9.30am to ask then I was informed I had to go pick up the keys after settlement. The only positive is the girls who work for her, you don't even hear from Michelle.

She is excellent in her job. I am a happy customer and have been looked after very well. I highly recommend her.

Working with Michelle has been a smooth and professional experience. Her team provided any information I required and answered any questions that I had. Everyone replied promptly and I felt adequately informed and supported throughout the process.

Michelle is an exemplary real estate agent, who exceeded all our expectations! Her speed, support throughout the process of listing and selling was outstanding. We would highly recommend her to anyone considering selling their home!

Great help in having my fiancé and I purchase our first home. Helped on the first inspection day to make sure our offer was received, kept in contact throughout the purchase as well!

Michelle handled our purchase in a warm friendly and professional manner. Very responsive to any of our questions and made our purchase experience smooth and stress free. We highly recommend Michelle to both sellers and buyers.

Michelle Stevens and her Crew have done a great job selling my home, stress and hassle free. Thanks for the prezzies along the way which I wasn’t expecting. Highly recommended.

Michelle was awesome throughout the whole process of our sale. Her knowledge of the market and advice on what we had to do was spot on. We managed to sell prior to going to market and are very pleased with the result. Thanks Michelle and team!

Michelle is an excellent person to deal with, I found her to be a very good communicator and straight forward in her dealings with me, and she has a friendly and professional team behind her who made the whole experience as easy as possible

Communication was extremely good, Michelle kept us up to date with all aspects of the sale / offers & gave us an accurate appraisal of what the property was worth which the higher amount was the actual sale price the property eventually was sold for we are both blown away the the end result. We would use her again & recommend her to friends & family.

We listed my mother's property in Frankston North hoping to get a decent price. Michelle gave us some tips in increasing its appeal and it went for $40,000 more than expected! We were stoked to say the least. Michelle certainly knows her stuff.