I was unsure about the process, Michelle was supportive throughout. Michelle was energetic and provided some great advise, a friend was selling at the same time not through Michelle and was disappointed with their experience compared to mine.
Michelle was professional and organised from the outset with productive advice on preparing our home for sale. She followed through on all discussions and commitments, acting decisively to bring in a strong result. She stayed on task to see the entire process through with excellence. Her team at O'Brien's were a pleasure to work with too. Every team member worked hard to streamline the entire sales and purchasing experience, with every detail catered for. Highly recommend.
Went above and beyond from walkthroughs to extra inspections, never once late or cancelled an appointment. Always prompt responses and communicated efficiently. If I was to sell it would be with them 😊
We used O'Brian Real Estate (Michelle Stephens & Team) to sell our unit in Sandhurst. Their approach was professional and positive. They secure a smooth sale and an excellent price for our unit. We couldn't have been happier or more impressed with the service we received from Michelle Stephen and her team when selling our unit. If you want agent who is honest and open without any hidden agendas, then Michelle and her team for you. Thank you'
Michelle was so enthusiastic from the very first appointment, that she took away any concern and made it exciting to sell. We’ve used her twice and sold within 3 days for both and well above our expectations. Her support team were also amazing. Very professional and friendly.
Michelle knows her work very well has a great team around her, everything is handled quickly and with out fuss, after the sale I was still there client definitely not forgotten about
Michelle sold my investment property just within 3 days. I find her professional and knowledgeable about the market. I would highly recommend Michelle to anyone who sell or buy a property. Thanks Michelle & team!
I left everything to Michelle ,easiest sale i have experienced ,would definately recommend Michelle
I was very impressed with Michelle with her knowledge and things to do to improve the home to not only improve the value of the property but to make it more presentable which came out great for the selling of our property. I would highly recommend Michelle to anybody and her team they were all a pleasure to work with.
Michelle is absolutely excellent at her job. This is the second time I have used Michelle and I don’t bother looking for anyone else. The most thing I think that stands out about Michelle is her dedication to her clients and her genuine personality. Michelle would call me every day and I mean every single day with the update regarding how many people had enquired about my property and all inspections that went ahead. I really think that is what you call exceptional customer service and I have never had this with any other real estate agent in the past. I wasn’t confident my properties would sell for a good price as both of them were not the easiest to sell because of the location one being on a busy road and the other opposite an industrial estate. However I was most happy with the price I got on both properties. I highly recommend her to anyone interested in selling.
Confident approach, with the sales and experience to back it. Being pretty on top of my work and organisation, was refreshing to meet someone that not only met, but exceeded it. Michelle communicated with me on an almost daily basis, keeping me updated with the latest updates and next steps. Michelle and her team, made selling my house an easy experience, especially being my first time. Thanks Michelle and the team and O’Brian Realestate!
