Communication was excellent and everyone in the team was outstanding. Michelle delivered what she promised and was spot on with her market knowledge. She is a gifted negotiator and works hard to get the best deal for her client. I was so confident leaving everything in Michelle’s hands and I got the result I was hoping for. I can’t recommend Michelle and her team highly enough!
I initially contacted Michelle to quote on selling our unit because relatives had sold through Michelle and had a great experience. Michelle and her team at O'Brien were extremely professional and knowledgeable in advising on what was required to present our unit in the best possible light to attract buyers and to achieve the best possible sale price. Part of the service included Michelle's team contacting tradespeople to provide quotes for maintenance work required and arranging this maintenance, including organising keys for access. The team responded promptly to any questions we had, and contacted us almost daily with updates during the renovation and selling process. We followed their advice and were very happy with the result.
Communication is excellent, always reachable by phone at any hour as-well as her team. As first time sellers not really knowing what to expect they took all of the stress out of it and got my family a great result. I fully recommend Michelle and her team for anyone reading this and thinking about getting in touch.
Once we broke ranks and made an offer Michelle and her team were highly responsive and facilitated our purchase quickly and smoothly. Post the sale nothing has been too much trouble as we successfully navigated the process of building inspections and rental assessments. A very satisfying experience.
Bought a property through O’Brien RE and had a very positive experience. The team were professional, responsive and easy to communicate with throughout the whole process. Everything ran smoothly through to settlement and I appreciated how easy they were to deal with. Would happily recommend.
As a first time buyer, I found the communication for the whole process to be very valuable and stress free experience.
Within seconds of requesting a market appraisal online, Michelle called me - not to mention it was a public holiday. She filled me with confidence immediately, providing me with professional and also personal advice. Michelle and her Team worked so hard throughout the campaign, they updated me every chance they got, and kept me informed throughout the entire process - leaving no question unturned. The property was advertised and sold within 2 weeks, we achieved an incredible result and we are so thankful for her guidance and support. I would have no hesitation recommending Michelle to other homeowners - she will do you proud, and make sure she gets you an awesome result!
The first time we met Michelle we hadn’t yet decided who we were going to entrust with the sale of our home, even though we had already met with others before. However, when Michelle walked into our home, her professionalism was very apparent. She told us a little about herself but most importantly wanted to know about our expectations. She was courteous, honest and a great listener. Her knowledge of our local area was also obvious. Choosing Michelle to sell our home was suddenly an easy decision to make. Communication with Michelle and her team throughout the selling process was really amazing. They kept us informed of what was happening all the way through. We would highly recommend Michelle to anyone who wants to sell a property.
Extremely responsive to our questions and made the process easy and explained how things go and we appreciate it so much
Normally, I would be the last person to heap praise on estate agents. However, I could not say anything but the best about Michelle and her team (Jasmine, Emma, Tamara,...). Our house was sold in practically no time and for the price that, even in theory, seemed like the upper bound. In a hindsight, going with another agent would have been a huge gamble. Thank you all, O'Brien team!
We cannot thank Michelle and her team enough! As out of state owners we received seamless assistance from start to finish - arranging cosmetic upgrade work to the property, prompt and efficient staging and marketing, and ongoing cleaning and gardening services for the duration of the sale process. Michelle and the team are extremely professional and are exceptional communicators; always within reach, responding to any and all questions, regularly providing updates and feedback. Michelle's knowledge of the Sandhurst market is a great asset. Thank you to Michelle and the team for a stress free and fabulous experience, we highly recommend!
