We have had a smooth settlement period and Nicole has been very helpful throughout the whole process.
We have had a smooth settlement period and Nicole has been very helpful throughout the whole process.

I have certainly been satisfied with the experienced and wonderful agent, Nicole Plozza. Nicole is a true gem. She was very helpful to me in handling the negotiation of the purchase made by my daughter's and I, in buying our new unit, and her ability to communicate with me on all levels about the history and other specifics of interest to my purchase was impeccable. It was such a great experience finalising the purchase of our new place, especially because of the extra professionalism that Nicole delivered to us. We loved the help and expertise that we received from Nicole. She's 5 stars to us!

Selling a house is a stressful process and when my parents decided to sell their house I recommended Nicole to them. I researched Nicole's achievements and approached her for a property appraisal. Nicole met with my mum and thoroughly described the market's climate to her. She also explained the process of selling to her in details. Nicole didn't push mum for marketing tools that were not affordable to her. She also recommended a few ideas to implement in terms of presentation to the market. On the 3rd week of the open homes she presented mum with an offer and tirelessly negotiated with both parties for hours until both the buyers and mum were happy with the agreement. We could not have wished for a more reliable and caring agent. I strongly recommend Nicole to anyone in Townsville who is looking for a hard working, reliable and honest agent.

As the property we were selling is under lease to DHA and we required a quick sale, Nicole provided advice on pricing that would attract a quick sale. The property was under offer withing two weeks. Job well done.

Nicole went above and beyond, negotiating for us late on a Friday night and keeping in touch the whole way through the process. We felt she was open and honest and down to earth and kept us in the loop while everything was being dealt with.

Nicole has great knowledge of the Townsville market and shared this with us so we were accurately informed at all times.

Nicole has been an excellent agent in working to sell my property whilst dealing with some difficult people at times. She has a great understanding of the market and how to present your property for the maximum buyer appeal. I recommend Nicole without hesitation to anyone wanting to sell their property.

Nicole has been very informative and polite with her communication with me. Nicole appears to be very good at her job.


Both Craig and Nicole are very helpful, friendly and efficient real estate agents. Most of my house purchase dealings were with Craig and nothing was ever too much trouble for him. He was always on time for appointments, always knowledgeable, and always helpful and friendly. When a set of vertical blinds fell down whilst I was cleaning at the house the day after settlement, I rang Craig and he willingly and cheerfully drove over and put them back up in place for me. It was very much appreciated by me. I dont know many real estate agents who would do that before, during, and particularly after settlement. Thank you Craig and Nicole for being such a great team with whom to conduct business. Cheers, Myra Sorensen.


As interstate investors Ray White Douglas have looked after the sale of our property from the time the lease expired. Nicole Plozza handled the hand over from DHA right through to the exchange. Nicole and her assistant Jessie Russell were very helpful as communication was difficult from my end. Nicole and Jessie, organised and in some cases performed the maintenance required to keep the property presentable. I don't have any hesitation in recommending Ray White Douglas as a real estate agent. Sincerely Chris Mooney