Incredible service throughout the buying process
Nigel Ross is the key factor in buying this house. He is friendly and cheerful. He gave me prompt responses, very informative and useful.
As a buyer, I didn't expect him to be such helpful. I have some bad experience from my friend's house agent before, who acted friendly before signing the contract. Once the contract has been signed, he wasn't willing to 'waste' one minute on our queries. Therefore, I am very surprised that Nigel is the opposite. From placing an offer, negotiating with the seller, house inspecting to financing, he gave me not only useful, but crucial suggestions.
Just 1 day before finance due day, I was struggling to get finance approval all of a sudden. While I was worrying and finding solutions, he gave me a life saver. Used his suggestion, finance got approved in 2 days' time. I'm very thankful for his help and grateful to have him as the house agent.
Now we are excited to have our own home and looking forward to start a new page in our life!