Excellent communication, respectful and professional, great knowledge of the local market. Paul and Rachel made the experience of selling comfortable and straightforward. I can highly recommend them
Paul from Rockwood recently sold our house, and he was amazing. The process was incredibly smooth from start to finish, thanks to his professionalism and dedication. Paul went above and beyond to ensure everything was set up correctly during the sale campaign, providing invaluable feedback through renovations and guiding us smoothly from start to finish. This directly contributed to achieving a fantastic final sale figure. We couldn’t be happier with the outcome. The experience was absolutely amazing. I highly recommend Paul to anyone looking to sell their house, and when it’s time to sell my next investment property, I’ll definitely be calling on Paul again. Thank you Paul, for all your hard work.
It was an easy process working with Paul and the team in selling our house. His knowledge and professionalism made the task of selling our family home a lot easier and stress less. His communication with us was excellent and his team were always there to help us thru something we do not do on a regular basis. I highly recommend using Paul El Deir and the team.
If you need someone that goes above and beyond anything , they are the best and got us the best price for our house , they know so much and put 200% in , if you want the best then go with Paul El Deir , they do everything to get you the best price for your house , would use them over and over Rachal is wonderful too ,
Excellent to be involved with Paul buying a property and Rachael get on board with this agent thanks guys
Paul and Rachel from Rockwood are truly amazing. They showed genuine interest in why I was selling and where I wanted to go and helped me in that process before even signing me up to sell my home. I found them both to be sincerely interested in my concerns and very caring. They both have a cheeky side which makes them approachable and easy to communicate with. Their combined industry knowledge is without a doubt beyond comprehension and it shows they both love what they do with a passion making them the perfect team. From start to finish they delivered what they promised. Their expertise knowledge and extremely friendly approach made the whole experience a joy and pleasure. They went way beyond my expectations which made me confident I was in great hands. They both truly care about the best result for their clients and definitely know how to achieve the ultimate outcome. They demonstrated great sincerity and a strong commitment to my property sale. I was kept up to date on every aspect of the campaign from marketing, styling, photos, right through to feedback from buyers after the open for inspections. Paul and Rachel sold my property for a record, dream price which has made my future plans even brighter. I hold them in extremely high regard and would without hesitation class them both now as friends. I highly recommend Paul and Rachel and the ROCKWOOD REAL ESTATE team.
I do not have enough words to describe how knowledgeable and how helpful and caring Paul is! He put his heart and soul into making sure my home was sold as quick as possible and for the best price. There are not many people that are happy to pay their agent at the end of it all but for me it was a pleasure! Choosing Rockwood real estate was the best choice for me and im sure that anyone who chooses Rockwood will feel the same way!
Working with Paul and Rachel at Rockwood Real Estate was truly an outstanding experience. From the very first conversation, they were professional, approachable, and completely dedicated to understanding our needs. Their deep knowledge of the market, combined with their genuine care for their clients, made the entire process smooth and stress-free. Paul’s expertise and negotiation skills gave us complete confidence at every step, while Rachel’s attention to detail and warm, personable approach made us feel supported and informed throughout the journey. Together, they are an incredible team—responsive, trustworthy, and always willing to go the extra mile. If you’re looking for realtors who are knowledgeable, honest, and dedicated, I cannot recommend Rockwood Real Estate—and especially Paul and Rachel—highly enough.
We would highly recommend Paul & Rachel from Rockwood Real Estate for their professionalism, upfront & honest communication & ability to achieve positive outcomes. The support we received throughout the selling process was amazing where very often they went above & beyond eg; forward planning: dropping off the Open signs at the front of our home & head of our street during the early hours while we slept. They were NEVER EVER late & were always on time for any scheduled open house or meeting with us. We would highly highly highly recommend Rockwood to sell your home. They are a classy & friendly Australian couple too.
Paul and Rachel exceeded our expectations at every stage in the selling of our Frankston property. They brought to the process a professionalism that set them apart, and a genuine personal touch that we trusted and valued highly. Their valuation of our property was significantly higher than that of the other four agents that we interviewed. Their confidence and the thorough outline of their sales campaign convinced us that they would work harder for us to achieve this optimum sales price. We engaged Paul and Rachel mid-February, and toasted settlement mid-May, having achieved a price that far exceeded the expectations of the other agents. Our beautifully staged and photographed property sold quickly. Our one and only Open for Inspection Day, held on the last Saturday in March, was very well attended. We received an offer on the following Monday which we were delighted to accept on the Tuesday. We attribute this success to Paul and Rachel's: • astute knowledge of the market • high standards and attention to detail in everything they do • impressive network of professionals to optimally present a property for sale • commitment to generating and following up on buyer interest • exceptional interpersonal and negotiating skills Paul and Rachel's approach to selling property is underpinned by a strong sense of personal and professional integrity. They build respectful relationships with everyone - vendors, buyers and the numerous people involved in selling a property. From our first meeting, we felt an immediate rapport which quickly developed into a sense of partnership. They gave generously of their time, listened to our concerns and kept us informed. They guided us through each step with a lightness of touch that transformed the potentially stressful business of selling a home into a genuinely positive experience. Paul and Rachel sold our property in record time for a record price, and they did it with style. We unreservedly recommend them to you.
After a horror experience with another agent, Paul and Rachel were real, honest, helpful and authentically wished to assist us in selling our house. They were creative in their approach, communicated at each stage, offered advice and ultimate provided a worthy sale. They were methodical, explained the law and stuck to their word in how they carry out safeguarding this process. No moving of goalposts or smoke and mirrors. I would definitely recommend their personable, calm approach where they gave the time needed. They were efficient in response times, marketing looked fabulous and they were interested all along in ensuring the approach and outcome were what we were seeking. They were seller focused. I have always been skeptical of real estate agents however at no stage did I feel we were dealing with a ‘salesman’. Very grateful!
We recently bought a house with Paul as the real estate agent, and we couldn’t have asked for a better experience. He was incredibly reliable, always quick to respond, on top of every detail, and made sure things moved smoothly from start to finish. Paul is also one of the friendliest people you’ll meet, which made the whole process feel a lot less stressful. We always felt like he had our best interests in mind and never pushed us into anything we weren’t sure about. Highly recommend working with Paul if you want someone you can trust and enjoy working with.
