Penny was great to deal with as a buyer. She was very responsive and helped us get through the negotiation process efficiently. She has been great with follow up and always responsive when we would reach out with questions. Penny seemed very knowledgeable about the property we were inspecting and showed great attention to detail when selling it. All in all it has been a smooth, friendly and transparent process.
Communication and market knowledge gave us confidence in the sale.
Penny's knowledge on the area was extensive, she communicated well and was always on hand when needed.
Penny was knowledgable and friendly. I haven't sold a property on my own before so felt more confident with Penny to guide me through the processes. Thanks Penny.
As my agent I couldn’t fault Penny she was very well organised, showed a good knowledge of the market, was very attentive, professional and pleasant to work with. I would recommend her to anyone looking to sell their home. Sincerely Peter Castles.
I found Penny to be very honest and helpful when I decided to put my house on the market. I have since recommended her to several people who have enquired about the sale of my home. Penny was always very professional and her research of sales in my area was very accurate. Penny had buyers for my house within a week.
Penny went out of her way to negotiate a deal for me and secure my purchase. I was able to talk with her anytime/anywhere. I phoned her outside normal working hours, she always took my call and actioned my requests.
Penny has been a massive help from start to finish with the sale of our house. She has carefully guided us to make informed decisions that best suited our needs, and has been really prompt with answering all our questions. Penny has a profound knowledge of the industry and a keen eye on residential market activity which got us a price for our house we were really happy with. Many real estate agents can come across pushy or even arrogant, but Penny has been the complete opposite - patient, fair and full of helpful advice that ultimately gave us the best possible outcome we needed.
Penny was recommended by a friend of mine, and I’m extremely satisfied with her service — it’s absolutely perfect. She always replies promptly and our communication is highly efficient. I would wholeheartedly recommend her to anyone looking for a real estate agent who is both professional and approachable.
I was looking at two different deals in the Ballarat area. Penny's support throughout the process made the difference —I chose to go ahead with this one. Really glad I worked with her.
Penny has been very professional. Prompt and effective. Got us excellent results on both properties. Wouldn't hesitate to engage her again.
