Penny's profile

Penny's reviews

  4.9  
Penny has 188 reviewsacross 30 different locations, showing 12.
Map view
Penny's qualities as told by our client reviews: supportive, pleasant, well-prepared, friendly, responsive, local expert, clear communication.
Was this helpful?
Buyer review
Interstate buyers Dream agent
9 days ago
Interstate buyers Dream agent

We had a great positive experience with Penny and PRD while working to purchase this property. Very helpful and experienced . Thanks again:)

Seller review
Outstanding service
12 days ago
Outstanding service

I cannot recommend Penny Shields highly enough. Some challenges were presented, Penny remained professional, responsive and patient. Standing out quality was her ability to remain calm and solution focused when presented with difficulties outside of her control. Penny communicated clearly, kept us informed, advocated for our interests and consistently went above and beyond to ensure forward movement. Penny demonstrated integrity, dedication, and exceptional customer service throughout the entire process. I would gladly recommend Penny, Paige and PRD to anyone looking for a reliable and hardworking real estate professional

Seller review
Excellent dealing with Penny always kept us informed
20 days ago
Excellent dealing with Penny always kept us informed

We were very impressed with Penny and her coworker, Paige very helpful. As this was the sale of an Estate and we live in Melbourne they really assisted with the removal of furniture and the cleaning of the property, nothing was too much trouble. A delight to deal with.

Seller review
Excellent Communication
about 1 month ago
Excellent Communication

Penny always kept us up to date with the campaign. Penny was delightful and a breath of fresh air with her transparency and honesty. I would definitely recommend Penny if you are looking for a genuine person, who is open, honest and professional.

Buyer review
Excellent communication with a warm friendly demeanour
about 2 months ago
Excellent communication with a warm friendly demeanour

Penny was great to deal with as a buyer. She was very responsive and helped us get through the negotiation process efficiently. She has been great with follow up and always responsive when we would reach out with questions. Penny seemed very knowledgeable about the property we were inspecting and showed great attention to detail when selling it. All in all it has been a smooth, friendly and transparent process.

Seller review
Great experience!
3 months ago
Great experience!

Penny was knowledgable and friendly. I haven't sold a property on my own before so felt more confident with Penny to guide me through the processes. Thanks Penny.

Seller review
Well organised and professional with a pleasant manner
4 months ago
Well organised and professional with a pleasant manner

As my agent I couldn’t fault Penny she was very well organised, showed a good knowledge of the market, was very attentive, professional and pleasant to work with. I would recommend her to anyone looking to sell their home. Sincerely Peter Castles.

Seller review
Very helpful and knowledgeable about real estate in Ballarat.
4 months ago
Very helpful and knowledgeable about real estate in Ballarat.

I found Penny to be very honest and helpful when I decided to put my house on the market. I have since recommended her to several people who have enquired about the sale of my home. Penny was always very professional and her research of sales in my area was very accurate. Penny had buyers for my house within a week.

Buyer review
Wonderful experience, professional service.
4 months ago
Wonderful experience, professional service.

Penny went out of her way to negotiate a deal for me and secure my purchase. I was able to talk with her anytime/anywhere. I phoned her outside normal working hours, she always took my call and actioned my requests.

1 - 12 of 188
SMS
© 2026 RateMyAgent