Penny's profile

Penny's reviews

  4.9  
Penny has 188 reviewsacross 30 different locations, showing 12.
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Penny's qualities as told by our client reviews: supportive, pleasant, well-prepared, friendly, responsive, local expert, clear communication.
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Seller review
Great result again
12 months ago
Great result again

We use penny for our build to sell properties and once again an outstanding result

Seller review
Highly recommended
12 months ago
Highly recommended

Penny & Paige went above and beyond to sell our house quickly and for a fantastic price. They impressed us with their selling strategy, communication and confidence, and worked very hard to get the best result for us. Penny answered all of our questions thoughtfully and kept us informed throughout the sale process. We highly recommend them.

Seller review
Professional, Knowledgeable, and Truly Client-Focused
12 months ago
Professional, Knowledgeable, and Truly Client-Focused

We recently engaged Penny to sell our home and were absolutely delighted with the outcome. She achieved a sale price that exceeded our expectations and guided us through every stage of the process with professionalism and care. Having previously purchased the property through Penny, we knew we were in excellent hands. Her extensive knowledge, clear communication, and genuine commitment to acting in our best interests made the entire experience seamless and rewarding. We would not hesitate to recommend Penny to anyone seeking a dedicated and highly capable real estate professional.

Seller review
helpful and professional from the start
about 1 year ago
helpful and professional from the start

Penny and Paige were great to work with. they managed our marketing and sale with a great deal of professionalism. they assisted us to present the property and were always available to give advice. their communication and knowledge of the local market was spot on and they were always friendly and welcoming at all the opens. I would highly recommend them and their other staff to any prospective vendors.

Seller review
Great experience
about 1 year ago
Great experience

Penny was great, so easy to talk to regarding the sale of my property. Also got straight back to me regarding any questions I had. She also did what she said she would do, this is gold for me. Highly recommend her to sell your property.

Seller review
The best in Ballarat
about 1 year ago
The best in Ballarat

We couldn’t be happier with the service we received from Penny Shields. From the very beginning, Penny impressed us with her expert market knowledge and honest, strategic advice — but what truly stood out was her outstanding communication. She kept us updated at every stage, no matter how big or small, so we always felt informed, reassured, and confident in the process. Thanks to her guidance, our home sold quickly and smoothly, and we are incredibly grateful for her support. Penny is a true professional, and we wouldn’t hesitate to recommend her to anyone looking to sell.

Seller review
Great communication, approachable and superb knowledge of the real estate market
about 1 year ago
Great communication, approachable and superb knowledge of the real estate market

In preparation for and during the recent sale of my property, I found Penny's advice and guidance to be outstanding. Penny's genuine approach and open communication on setting the property selling price, modifications for best sale outcomes and navigating offers to purchase made selling the family home a smooth and stress-free experience. Overall, I found Penny's professionalism and attention to detail exceptional and would highly recommend her services to others exploring property sales.

Seller review
Highly recommended
about 1 year ago
Highly recommended

We’ve engaged Penny as our selling agent twice now. She even found us a buyer of our unit in Geelong! You’re not going to find an agent who truly invests their time and energy into selling your property like Penny does. We’ve found Penny to be professional, proactive, transparent and genuine. We’ve never felt like we were being “sold to”. Thanks for everything, Penny. You’re a star!

Buyer review
Helpful every step of the way
over 1 year ago
Helpful every step of the way

We recently purchased a home through Penny, and found her lovely to deal with throughout the process. She was always approachable and happy to answer any questions we had, which made the experience smooth and stress-free.

Seller review
Penny was very attentive and her professional and friendly demeanor assited us through this process.
over 1 year ago
Penny was very attentive and her professional and friendly demeanor assited us through this process.

Penny has been excellent and assisted us through the process of selling our house at 11Quinta Dr. Mt. Clear. Her attention to detail and the managing the delicate process of giving our tenant first refusal on the property is very much appreciated and resulted in the timely sale to the sitting tenant! She has a very likeable personage and calm and knowledgeable approach. I hope to meet her in the office in the next couple of weeks when I drop in spare keys to the property. Thank you for your very good work and we wish you well in this career.

Seller review
Excellent
over 1 year ago
Excellent

Penny is very approachable, has an excellent personality with clients and knows the current market

Seller review
Smooth & stress free
over 1 year ago
Smooth & stress free

Penny was absolutely incredible to work with. She went above and beyond to make the process of selling my family home as smooth and stress-free as possible. Her warmth, compassion, and professionalism stood out every step of the way. I felt truly supported and couldn’t recommend her more highly.

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