We couldn’t be happier with the service we received from Penny Shields. From the very beginning, Penny impressed us with her expert market knowledge and honest, strategic advice — but what truly stood out was her outstanding communication. She kept us updated at every stage, no matter how big or small, so we always felt informed, reassured, and confident in the process. Thanks to her guidance, our home sold quickly and smoothly, and we are incredibly grateful for her support. Penny is a true professional, and we wouldn’t hesitate to recommend her to anyone looking to sell.

In preparation for and during the recent sale of my property, I found Penny's advice and guidance to be outstanding. Penny's genuine approach and open communication on setting the property selling price, modifications for best sale outcomes and navigating offers to purchase made selling the family home a smooth and stress-free experience. Overall, I found Penny's professionalism and attention to detail exceptional and would highly recommend her services to others exploring property sales.

We’ve engaged Penny as our selling agent twice now. She even found us a buyer of our unit in Geelong! You’re not going to find an agent who truly invests their time and energy into selling your property like Penny does. We’ve found Penny to be professional, proactive, transparent and genuine. We’ve never felt like we were being “sold to”. Thanks for everything, Penny. You’re a star!

We recently purchased a home through Penny, and found her lovely to deal with throughout the process. She was always approachable and happy to answer any questions we had, which made the experience smooth and stress-free.

Penny has been excellent and assisted us through the process of selling our house at 11Quinta Dr. Mt. Clear. Her attention to detail and the managing the delicate process of giving our tenant first refusal on the property is very much appreciated and resulted in the timely sale to the sitting tenant! She has a very likeable personage and calm and knowledgeable approach. I hope to meet her in the office in the next couple of weeks when I drop in spare keys to the property. Thank you for your very good work and we wish you well in this career.

Penny is very approachable, has an excellent personality with clients and knows the current market

Penny was absolutely incredible to work with. She went above and beyond to make the process of selling my family home as smooth and stress-free as possible. Her warmth, compassion, and professionalism stood out every step of the way. I felt truly supported and couldn’t recommend her more highly.

Dealing with Penny from PRD Ballarat during the purchase of our new home was a fantastic experience! She was incredibly attentive and has a real understanding of the Ballarat area. Penny kept us really well-informed throughout the purchase process and was always so easy to get in touch with. We were so impressed with her straightforward and professional approach that we've decided to have Penny handle the sale of our current house as well. We feel absolutely confident in her ability and would highly recommend her to anyone looking to buy or sell in Ballarat.

Penny is knowledgeable and responds quickly.

Bernie and I could not have been happier with the exceptional service Penny provided in selling our rental property. We would highly recommend Penny her communication was outstanding always kept us informed through the process .We would highly recommend Penny Shields to anyone looking to buy or sell a property.She was truly exceptional Regards Bernie and Helen Lavery

Understanding the local market, provided the experience to impart a realistic expectation in regards to price and options to achieve a sale that met our price and timeframe. A wonderful experience that met our expectations. I would recommend Penny Shields without any qualification to anyone seeking to sell their property in the Ballarat area.

Penny helped us to create a broad marketing campaign for the sale of our house. Penny understands the local market very well and kept us up to date with all the feedback from prospective buyers. She is down to earth, responsive and easy to deal with at all times. Our house sold very quickly and we were very happy with service she provided.