Penny's profile

Penny's reviews

  4.9  
Penny has 171 reviewsacross 30 different locations, showing 12.
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Penny's qualities as told by our client reviews: reliable, hard-working, pleasant, friendly, responsive, local expert, clear communication.
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Buyer review
Authentic professional
almost 5 years ago
Authentic professional

I would like to thank Penny for the assistance she provided when purchasing my new home. She proved to be very knowledgeable about the area in which I was buying, as well as subsequent processes in the purchasing. Penny was also highly professional in her dealings with me, and also understanding of my needs. Her friendly demeanour and empathetic nature was also a bonus during this journey. I cannot recommend Penny highly enough. Thank you!

Buyer review
Wonderful experience with Penny from PRD
about 5 years ago
Wonderful experience with Penny from PRD

After looking for a property for 12 months, I was very grateful to Penny for her professionalism in helping me to finally secure a property. Her efficient and friendly manner has made it a pleasure to work with her and I would highly recommend Penny to anyone wanting to buy a property.

Buyer review
Very professional and knowledgeable
about 5 years ago
Very professional and knowledgeable

Penny was very professional with her duties in offering the property for sale to us. She was very knowledgeable about the property she offered for sale

Seller review
Productive Penny
about 5 years ago
Productive Penny

Thank you Penny for doing such a great job selling our Mount Helen house ! The experience for us was fast and no fuss , your communication excellent and we were so happy with the way you managed to look after all parties involved so well ! Would be happy to recommend you to anyone looking to sell or buy in the area. Thank you so much, Jane and Ken ( Melbourne)

Seller review
Real Estate Superstar ⭐️
about 5 years ago
Real Estate Superstar ⭐️

Penny was recommended to us by a friend and I knew she was the one for us from the first conversation. She is professional and helpful for sure, but much more than that, she was determined, communicated information to us quickly and had a sense of humour when warranted. We would recommend Penny to anyone who wants to sell their property in a heartbeat!! Thanks Penny, for making these first time property sellers feel confident, relaxed and stress free!!

Buyer review
Thoughtful Penny
about 5 years ago
Thoughtful Penny

Penny and the PRD team have been fantastic! The process of buying a home through Penny has been a smooth process with no surprises.

Buyer review
Prompt, Friendly and Capable
about 5 years ago
Prompt, Friendly and Capable

As an interstate buyer, I found Penny Shields to be extremely helpful. She never hesitated to supply information and always returned any communication promptly. She is easy to talk with and displayed an excellent knowledge of the property and the market. I would highly recommend her.

Seller review
great experience and communication!
over 5 years ago
great experience and communication!

Penny was a fantastic in helping me get the sale of my property organised, from early discussions through to co-ordination with the tenant, and final negotiations. We had an offer very quickly in the range we were looking for, and Penny kept me up to date at all stages of the process and discussions. I thoroughly recommend Penny for her knowledge, professionalism, communication and positive support through the process of selling a property in Ballarat.

Seller review
Penny Delivered Results
over 5 years ago
Penny Delivered Results

Penny sold 2 properties for me. Everything Penny said she could do she did. And did it well with a high level of professionalism and courtesy.

Seller review
Outstanding!
over 5 years ago
Outstanding!

When asked to write a review for Penny Shields, the first thing that came to mind was what the great American poet and civil rights activist, Maya Angelou, once stated: " I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel." During a most exciting but bittersweet journey, Penny was able to give us the most important gift: Peace of Mind. Dr. Angelou would be proud. Penny Shields is the real deal. It is impossible to list all her attributes here. Yes, her tenacity and sharp mind are two fine qualities which serve her well in being the talented Agent she is. But, let it be known that, whatever task Penny sets out to do, she brings along a very special combination of empathy, integrity and sincerity. These attributes, accompanied by her quick wit and humble attitude, are what have ultimately won our hearts....never mind that she did an outstanding job of selling our beloved family home!! Pick Penny, and you'll never lose!

Seller review
Diligent and Positive
over 5 years ago
Diligent and Positive

Penny was a lovely agent who explained every step of the process and all of the options available to us which we appreciated as first time sellers. She gave good advice but gave us the freedom to make our own decisions and was positive throughout the whole experience. Penny is a great communicator and assisted us to sell our house very quickly and we were very happy with the result of our sale. She is hard working and we definitely recommend Penny as an agent.

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