Penny is a good communicator with a bubbly personality and non forceful sales pitch. Compassionate with time to listen and discuss various aspects and options in relation to the property and sale process. Follows through on queries and subsequent sale.

Penny was absolutely fantastic. Her professionalism,communication and knowledge was outstanding. Kept us up to date with everything that was going on with the buyers. She was punctual and worked over and above to achieve the sale Would highly recommend her if you’re buyer or selling a property

I highly recommend Penny. She managed to sell our property in Ballarat East for a good price within just a few days. Being interstate and new to selling, I also valued all of Penny's help in the lead-up to listing - including organising tradies and work to present the property at its best. Penny's communication throughout the process was great and I knew from the outset that she would communicate equally well with buyers. Penny is someone who is willing to put in the effort to achieve great results and I wouldn't hesitate to recommend her.

An excellent experience working with Penny to sell my elderly mother's house. Professional in all aspects of communication and administration, with an excellent market knowledge and ability to engage interested buyers, and work with them to secure a sale. I would highly recommend and seek out Penny for future real-estate transactions.

An excellent agent to work with - would not have my new home, if Penny hadn't suggested it. Very knowledgeable, kept me informed all the way, and negotiated an excellent result for both sides.

We cannot thank Penny enough for her assistance in helping us secure our first property. Her communication throughout the entire process was exceptional and she was always extremely prompt to respond to any questions we had. She truly went above and beyond to get us into our property, thank you Penny! We couldn’t recommend Penny highly enough.

Penny supported us through the process of selling our home during a tumultuous time in the property market with rapidly rising interest rates. There were a few challenges which she professionally guided us through. Her recommendations for presentation and contractors were highly valuable. We can't rate her customer service and professionalism highly enough.

Penny was a real delight to work with. Very professional and prompt throughout. Penny was extremely quick to respond and worked very hard to get the right price for our late Mums property. Would recommend and sell or buy through again. Thanks

I thought Penny found the perfect balance between professionalism and building a rapport with us as vendors. I appreciated her gentle, consultative approach to our sales campaign. I thought the regular updates on inspection attendees and prospective buyers matched what we expected. Thanks Penny!

I purchased a property in Ballarat and Penny was a pleasure to deal with , a very helpful Nature and made it quite a easy stress free process highly recommend Penny for her warm personality

Penny is quietly professional confident and good with buyers and sellers. As buyer you have to admire the way she sells and as a seller its plain she respects her buyers. Penny is a flexible go getter and the professional person that you can rely on to follow through with the sale with you4 best interests at heart. Thank you Penny Shields.

Penny was with us every step of the way. Timely communication, organised and efficient. Overall a great result was achieved. Thank you Penny and the team at PRD.