Penny's profile

Penny's reviews

  4.9  
Penny has 171 reviewsacross 30 different locations, showing 12.
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Penny's qualities as told by our client reviews: reliable, hard-working, pleasant, friendly, responsive, local expert, clear communication.
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Seller review
Penny Rocks
over 3 years ago
Penny Rocks

What can I say except Penny Shields rocks ; in a difficult market she made the sale of my house as low stress as possbile and left me feeling she had struck just the right balance for both myself and the buyer. Penny's hard work and attention to detail ultimatly secured the sale I have no hesitation in giving her my highest recommendation

Buyer review
Beautiful Ballarat
over 3 years ago
Beautiful Ballarat

Penny was professional, knowledgeable and very friendly .Thank you for all your help Penny.

Seller review
Attentive and strategic
over 3 years ago
Attentive and strategic

Working with Penny was a joy, she kept me up to date every step of the way and had the intelligence to how to wrangle the buyer. Very pleased with her performance!

Buyer review
Approachable and Understanding
over 3 years ago
Approachable and Understanding

Penny is a good communicator with a bubbly personality and non forceful sales pitch. Compassionate with time to listen and discuss various aspects and options in relation to the property and sale process. Follows through on queries and subsequent sale.

Seller review
Fantastic service
over 3 years ago
Fantastic service

Penny was absolutely fantastic. Her professionalism,communication and knowledge was outstanding. Kept us up to date with everything that was going on with the buyers. She was punctual and worked over and above to achieve the sale Would highly recommend her if you’re buyer or selling a property

Seller review
I highly recommend Penny
over 3 years ago
I highly recommend Penny

I highly recommend Penny. She managed to sell our property in Ballarat East for a good price within just a few days. Being interstate and new to selling, I also valued all of Penny's help in the lead-up to listing - including organising tradies and work to present the property at its best. Penny's communication throughout the process was great and I knew from the outset that she would communicate equally well with buyers. Penny is someone who is willing to put in the effort to achieve great results and I wouldn't hesitate to recommend her.

Seller review
Professional, Knowledgeable, prompt communication
over 3 years ago
Professional, Knowledgeable, prompt communication

An excellent experience working with Penny to sell my elderly mother's house. Professional in all aspects of communication and administration, with an excellent market knowledge and ability to engage interested buyers, and work with them to secure a sale. I would highly recommend and seek out Penny for future real-estate transactions.

Buyer review
Professional, knowledgeable, friendly
over 3 years ago
Professional, knowledgeable, friendly

An excellent agent to work with - would not have my new home, if Penny hadn't suggested it. Very knowledgeable, kept me informed all the way, and negotiated an excellent result for both sides.

Buyer review
Helpful, cheery, great communication.
over 3 years ago
Helpful, cheery, great communication.

We cannot thank Penny enough for her assistance in helping us secure our first property. Her communication throughout the entire process was exceptional and she was always extremely prompt to respond to any questions we had. She truly went above and beyond to get us into our property, thank you Penny! We couldn’t recommend Penny highly enough.

Seller review
Penny is amazing
over 3 years ago
Penny is amazing

Penny supported us through the process of selling our home during a tumultuous time in the property market with rapidly rising interest rates. There were a few challenges which she professionally guided us through. Her recommendations for presentation and contractors were highly valuable. We can't rate her customer service and professionalism highly enough.

Seller review
Open and Honest Communication throughout
over 3 years ago
Open and Honest Communication throughout

Penny was a real delight to work with. Very professional and prompt throughout. Penny was extremely quick to respond and worked very hard to get the right price for our late Mums property. Would recommend and sell or buy through again. Thanks

Seller review
Professional & personable
over 3 years ago
Professional & personable

I thought Penny found the perfect balance between professionalism and building a rapport with us as vendors. I appreciated her gentle, consultative approach to our sales campaign. I thought the regular updates on inspection attendees and prospective buyers matched what we expected. Thanks Penny!

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