Penny was a great agent to deal with. She handled our initial enquirer promptly, arranged additional inspections as and when requested and made our whole experience enjoyable and easy.

Penny listened to my valuation of my property with respect. She reassessed after an unsuccessful few weeks and explained the market situation clearly and honestly. She kept me appraised of every step of the selling process, reminded me of inspections leaving nothing to chance and I appreciated her turning off all the lights when she left! Well done Penny

She has been responding to my phone calls and emails at all times. She tried her best to speak to the vendor on my behalf when I needed extension of time. I would recommend her as a sales agent.

Penny is a very nice and dedicated agent, she has been worked very hard to get potential buyers for selling my house during this difficult time when the market is facing down. She is a trustworthy and professional, a very decent lady to work with!

Penny was always super helpful and very accessible at all times. She was positive through the whole process and was a pleasure to work with. Because of this positive experience we are now using PRD Nationwide Ballarat as our rental managers

I have had the pleasure of dealing with penny on more than one accasion and she has shown nothing but professionalism, great knowledge and great communication skills in the buying and selling of my property ! I would highly recommend her and look forward to work with her again . Thank you so much penny!

Penny was always on time and very efficient in following up on particular queries leading up to my purchase. I appreciated her friendly nature and willingness to go above and beyond in keeping communication channels open. Thank you Penny.

Penny was professional at all times, she was very actual, professional, honest with me throughout the whole process. All I asked was for the agent to be honest with me as I had had a bad experience in the past, so I would recommend Penny to anyone who needs an agent selling or buying g.

Penny was very responsive and friendly from day one. She also understood what our needs are and showed us the perfect property that satisfy all our expectations. She was really good with communicating with us, morgage broker, vendor and conveyancer to make sure the whole process go through nice and smooth. Can't recommend her high enough. Good luck Penny!

Penny did a great job of selling our house. Lots of care taken in communicating with us over the time taken to make the sale. Fun to deal with. Highly recommended by us.

What can I say except Penny Shields rocks ; in a difficult market she made the sale of my house as low stress as possbile and left me feeling she had struck just the right balance for both myself and the buyer. Penny's hard work and attention to detail ultimatly secured the sale I have no hesitation in giving her my highest recommendation

Penny was professional, knowledgeable and very friendly .Thank you for all your help Penny.