I had an exceptional experience working with Independent real estate agent Narelle Casey and Phil Smith. From the very beginning, they were incredibly responsive and proactive—always quick to act and consistently providing timely, detailed information. Their professionalism and dedication made the entire process smooth and stress-free.
Phil was fantastic, he was able to provide all the information we needed! He was very approachable, and able to meet us at times and places that suited us! He did a great job following up with buyers and followed up on all our questions!
Phil was really helpful, answering all my questions and making himself available for a private viewing and to get tradespeople through for quotes before settlement.
It was a great pleasure to work with Phil, who went above and beyond to get my property sold in this tough market conditions. His work ethics and integrity are high. I have not only had a chance to work with a great professional but also have come to know the wonderful person he is. Thank you for all your hard work, Phil.
As far as agents go, I could not recommend Phil highly enough. From the first meeting we felt totally comfortable with him and appreciated that he was an excellent listener and a great communicator. He believed our place was special and never lost sight of that during the entire process, which we very much appreciated. Narelle too was most professional, helpful and totally committed and as a team they are the best in the business. We would like to thank them for taking us on this incredible journey.
I chose Phil as my agent on the basis of his performance selling a property I had just purchased in the same large apartment block as mine. I noted that his knowledge of that market was quite profound, and this was borne out in the sale of my property. Phil predicted a quick sale at a price higher than I expected or had hoped for, and was correct on both counts. His communication was always timely and constructive, and he assisted me by arranging finishing touches to my property at a very reasonable cost. He exhibited strong professionalism throughout both my sale and my purchase, balancing the legitimate interests of seller and aspiring buyers in a fair and appropriate manner. I recommend Phil highly.
My husband and I recently sold our unit in Canberra with Phil—the same agent we bought it from three years ago. Once again, it was a great experience. Phil is knowledgeable, friendly, and approachable, which made the entire process smooth and stress-free. He took the time to explain everything clearly, provided honest advice, and was always available to answer our questions. It was reassuring to work with someone who understands the market so well and genuinely cares about achieving the best outcome for his clients. Highly recommended!
Phil’s welcoming nature and excellent communication skills made my first home buying experience easy and stress free. He consistently showed great morals during this process unlike other agents I had dealt with, and is very transparent in his approach to buyers. Throughout this whole process I never felt pressured or persuaded to make a decision, and I couldn’t rate the team at independent property group highly enough
I was so glad to have engaged Phil Smith as my Agent again, together with Narelle, they're an excellent team. He has provided me an excellent advice from the start till the finalisation of the entire proceedings. A very knowledgeable Agent in Canberra, his a very reliable person, he has keep me informed and an expert in his field. He has guided me through out the process, kudos to Phil Smith and his team.
Had a good experience with Phil Smith from Independent Real Estate. He's efficient and quick to communicate. He seems honest and was always happy to help with all my inquiries.
Phil Smith is an excellent agent who offered a high level of support, excellent communication and accurate information throughout the selling process. He’s extremely knowledgeable about the market and always open and honest in his dealings with clients. I was rather anxious about selling and his patient, calm and reassuring manner was much appreciated throughout the entire process. Phil and Narelle went above and beyond to offer support and advice and I have no hesitation in recommending them as extremely trustworthy and highly effective agents who ensured the selling process went smoothly and with excellent results.
Phil was exceptionally helpful and frank when I went through the purchase process with him. He allowed be to visit the premises multiple times and was honest and thorough with the information about the apartment building and suburb. I would highly recommend using Phil to sell a place or if buying, trust him as a reputable agent.
