Philip was very responsive and helpful throughout the entire process. He always replied promptly and assisted us with many questions along the way, which made the whole experience much smoother. We really appreciated his support and professionalism.
Philip did a very good job with the sale of my Southbank apartment. From the beginning, he was professional, straightforward and always kept me well informed throughout the process. The market conditions were challenging and the campaign required some adjustments along the way, but Philip had a strong understanding of the market and gave me clear, realistic advice at each stage. I appreciated that he was honest about buyer feedback, remained calm throughout the process and handled the negotiations well when serious interest came through. I particularly appreciated the way he managed the final negotiation. When the buyers raised issues following the building inspection, Philip handled the situation professionally, remained firm on the agreed price and kept the transaction moving forward without unnecessary drama. What stood out most was his communication and the way he managed the sale from beginning to end. Even when we had to reposition the property, I always felt that the decisions were based on the market and on achieving the best possible outcome in the circumstances. I was happy with how the sale was ultimately handled and with the professionalism shown throughout. It was a pleasure working with Philip, and I would definitely be happy to work with him and the Re-define team again in the future.
Philip and the team were professional and easy to deal with throughout the sale. Helena was our main point of contact and was always responsive and kept us updated. We appreciated their help and follow-up in getting the sale through smoothly. Thanks to Philip, Helena and the team.
Philip is the consumate professional. His intimate knowledge of the Melbourne market and his sage advice kept us calm and confident of a good oucome - despite the chaos caused to the housing markey by recent legislative changes. Philip made himself available at the times that were convenient to us and was always engaging, supportive and patient. I have no hesitation in recommending Philip and I wish him all the best in his future real estate adventures. C & J
Responsive, prompt communication, good result
It helped how quickly he and his team got back to me whenever I had queries. Literally no time wasted, great knowledge about the property and our transaction went smoothly. I would definitely recommend him.
Rina and Sarah have shown dedication in their work and are very focus with the end result. Case in point, Sarah will very patiently follow-up on getting the unit spare key even though the process of getting one was painfully slow. Both Rina and Sarah must be commended for their professionalism.
Not only did the agent provide us with excellent market knowledge of Melbourne, but they also kept in close contact to provide prompt updates on our property's status, giving us great peace of mind as overseas owners.
Philip was recommended to me by a trusted friend, & despite never having met him or his team in person, the entire experience exceeded every expectation. From our very first interaction, Philip, Rina & others, demonstrated exceptional professionalism, responsiveness & market knowledge. Communication was clear, timely & reassuring throughout the entire process. They handled every detail seamlessly, making what could have been a stressful transaction remarkably smooth & effortless. What impressed me most was their ability to achieve a sale price that exceeded expectations. Their strategic advice, attention to detail & skilled negotiation clearly made a significant difference to the final outcome. Beyond the results, Philip & his team were genuinely friendly, approachable & trustworthy. It is rare to find property professionals who combine outstanding performance with such a high level of personal service. I would not hesitate to engage Philip again for my other properties & would wholeheartedly recommend him to anyone looking for a capable, reliable, & results-driven property agent. Thank you, Philip & team, for delivering such an outstanding experience.
Philip's assistance was essential in helping me purchase my first unit. He answered all of my questions thoughtfully and patiently, and his explanations were always clear and easy to understand. His professionalism and trustworthy advice gave me the confidence to proceed with the purchase. I highly recommend his services.
The Re-define team coordinated the floorboard replacement and handled the maintenance issues prior to the property being listed for sale, helping us ultimately achieve a record result for the building. We will certainly engage them again for our next sale. Special thanks to Philip for his professional advice throughout the preparation and sales process, and to Rina for managing everything seamlessly from start to finish. Highly recommended!
Philip had his fingers right on the market pulse and found the best way of selling my property without compromising cashflow. He communicated efficiently and only when required without being in my pocked, which was very much appreciated. I highly recommend Philip and his team.
