We recently purchased an apartment through R&W Double Bay and had the pleasure of dealing with Phoebe Shepperd. We found her to be friendly and obliging throughout the pre purchase stage, getting back to us promptly, whenever we enquired about something. In the period between exchange of contracts through to settlement, Phoebe was always more than happy to arrange access to the apartment for us, no matter how many times we made this request of her and was always a pleasure to deal with. She has a wonderful personality and was always upbeat and smiling. Nothing was too much effort for her. Phoebe would be our choice of agent in the future.

I was very impressed with the way Phoebe went beyond the call of duty to make sure everything surrounding the sale worked as smoothly as possible - advising on the transaction, encouraging the buyers and getting the sale through to completion.

Phoebe was very helpful in helping us purchase a property in Elizabeth Bay. As we were overseas, she was great at updating and communicating with us. She was also very helpful in bring in tenants and knows the market very well.

We just wanted to drop you a note of thanks for your close personal attention following our recent purchase of a flat in Darling Point. You have at all times retained a sunny disposition and performed your role with consummate professionalism. We particularly appreciated your prompt response to all our requests and that nothing, however small, was ever a bother. You have made us feel like valued clients. It has been a pleasure working with you. Thank you again.

I bought my apartment in Darling Point at Auction and Phoebe was the listing Agent for it. Originally from Hobart she has a warmth and genuineness that is not seen in the Eastern Suburbs pretty much anywhere - let alone in the real estate game. She was open, friendly, crystal clear, and up front with what she knew and what she didn't - and there haven't been any surprises since moving in that I wasn't aware of prior to buying. She has maintained contact and provided updates of properties that bear some relation to mine (good and bad) to give a clear indication of what exactly I'd purchased and how its value was tracking. She's a real person in a business where talk is cheap. I'd buy from her again.

If you're seeking a hard working, 'nothing is too difficult' agent then I simply can't recommend Phoebe Shepperd highly enough. Not only is Phoebe extremely knowledgable, pro active and dedicated, she is an extremely warm and giving individual willing to go above and beyond. During the sale of our home I felt at all confident in Phoebe's abilities and in the end she achieved a magnificent result for us. I will most definitely engage Phoebe in any further property transactions and can whole heartedly recommend her.

Our first experience with Phoebe and Michael was buying our family home in Darling Point. Their professionalism and authenticity impressed us so much that we engaged them to sell 2 other properties for us. The process was extremely smooth, with Phoebe always being very proactive and keeping us up to date throughout. With the challenge of different markets and buyers Phoebe was very flexible in her approach and I believe we got the best results from both our properties. We do not hesitate in recommending Phoebe and Michael for anyone looking at representing them, they are a delight to deal with and certainly deliver.