Phyllis carried out a wonderful job for us in the sale of this house in one of the older central suburbs in the city . She was always freely available to talk to us with advice on our concerns and she had excellent up to date knowledge of the housing market . She always followed up the open sessions with potential buyers with great diligence and kept us informed as to how the market interest was being displayed . I would heartily recommend her services to anyone about to consider selling their home as she will give you excellent, prompt and pleasant support in doing so

We selected Phyllis primarily because of her knowledge of our area and the local real estate market in particular. This proved to be invaluable in attracting people to the open homes and, ultimately, the auction itself. From our first meeting it was obvious that she was keen to work with our property. We felt she loved the house as much as we have done and was keen to find us the right buyer at the right price. And she did. We had been hesitant about an auction campaign but she managed our nervousness well and provided thorough feedback on prospective buyers, their reactions and their likelihood to attend the auction. We have nothing but praise for Phyllis' work ethic and determination to achieve success.

We found Phyllis to be very approachable, knowledgeable and supportive of us during our housing search and subsequent purchase. She’s very efficient and professional. We also found her to be authentic, which you don’t always expect or find in agents!

Phyllis was terrific. She was trustworthy, very hard working and always available to answer our questions. She had a really good knowledge of the market and had a really good team of people around her to assist with the sale of the property. We would have no hesitation in recommending her to anyone who was looking to sell their property.

Phyllis personifies professionalism. She is friendly, informed and a great communicator. As a interstate vendor, Phyllis guided us throughout the entire selling process and willingly supervised many things in our absence. Phyllis was always accessible by phone and kept in contact with us providing regular updates following property inspections. The end result was a successful sale on the day of Auction, thanks to Phyllis and the hardworking team at Ray White Canberra.

Can't rate Phyllis highly enough. Professional, passionate and willing to go the extra mile. Her communication with us was outstanding. Extremely pleased with her service and would absolutely sell with her again. Thank you Phyllis for working so hard to get us a great outcome.

The team approach of Troy and Phyllis was excellent supported by the team back in the office. Back in July 2019 we approached Troy and Phyllis to assist us in the sale of our property, We signed an agency agreement for a sale in September however shortly after signing the property we were to buy was substantially delayed and we could not proceed. No complaints only encouragement from the team! By mid June 2020 we realised that we would never complete on the property we had under contract and found another. About July 1 we were ready to sell again and the campaign started - we had two open for inspections each week a total of 8 leading to Auction on 8 August. The campaign found 87 groups inspecting a mighty task for the two agents to handle during Covid restrictions. On the day the heavens opened and the Auction had to be conducted inside - not an easy task to manage in tri level townhouse - handled with great sensitivity by the agents - bidders and their support were only allowed in the house at Auction time. Troy undertook the Auction as we waited in a bedroom! Troy has a delightful Auction manner no beating the chest, no hurry to knock it down and we believe he achieved a fair and most acceptable price. Well done the team at Ray Whites Belconnen.

Phyllis from the outset was not pushy but very clear about what the way forward was. She also had to deal with my 92 year old father who is hard of hearing and set in his ways. We were selling our family home of 50 years so was a very emotional time for us all. He also lives in Queensland so meant regular updates from her. She managed all that superbly. At no stage did we or he feel she pushed or did anything other than what we asked. She was also a very effective communicator with great listening skills. Did everything we asked, gently advised where necessary and kept us up to date. 5 stars.

Phyllis consistently gets results. Being a Cook local Herself, we knew she was the right agent to sell our Cook home. Her professionalism and commitment to getting the very best result is so evident in our excellent sale. We were selling our home (not just a house) and that’s what Phyllis understands - it’s the community you live in. Thank you for helping us achieve a dream result.

We both sold our home, and bought, with Phyllis. Through both sales Phyllis was excellent - organised, a great communicator, honest and genuine. She took time to understand our situation and what we needed. The process was seamless and we felt very supported. Cannot recommend Phyllis highly enough.

Phyllis is one of those agents for whom nothing is too much trouble. Her advice is accurate - her price estimate at auction was spot on - and her contacts with trades is an essential source of support it getting things done. Everyone I spoke with trades, former customers and colleagues said she was the best.

Phyllis really impressed us with her attention to detail and work ethic. She also stepped through options and their pros & cons, answered many questions & was generous with her time & availability. In addition, Phyllis was realistic and balanced in trying to do the right thing by us as well as all the interested buyers. We would certainly recommend Phyllis to others.