Exceptional service. Phyllis was kind and patient dealing with my mother who was selling her home of over 25 years. I would highly recommend Phyllis.

We have come across many agents while searching to buy our home and Phyllis is certainly one of the good ones. Phyllis is very professional, kind, trustworthy and reliable. No question was ever hard to answer and she was not pushy (unlike some!). Phyllis was excellent before, during and after settlement, caring for the seller's needs as well as the buyers.

Phyllis has an abundance of experience selling homes in Canberra. It was fantastic to be able to trust Phyllis with the sale of my father's home. She kept me fully informed along the way and offered good advice on a sales strategy, including marketing and selling processes/requirements. Overall, a satisfactory outcome was achieved for the seller and buyer of the property.

Phyllis was excellent throughout the sale. She was proactive in listing the property and provided detailed updates after each viewing. She would contact all prospective buyers whilst providing a personalised service. I was very impressed and you won’t find a better agent!

She was very knowledgeable with the market. Thank you Phyllis.

Lied to me a number of times. I made an offer before auction and she laughed at my offer and did not pass it onto seller. However, in the end I got the property cheaper than my original offer. Phyllis's auction was appalling, only I turned up. I made an offer, she then yelled in my face in front of a bunch of witnesses for me to increase my price. As a buyer every time I saw her she seemed like she was in a panicking state, I felt sorry for her. But knew that if I stayed strong I could get a great buy, which I did. However, I stopped feeling sorry for her until I found out she lied about the story of her sellers and the abuse I received from after I purchased the property. In the end I believe I picked up a great house for the price but if I was the seller I would have been disgusted with Phyllis's efforts, she's very judgemental. Sellers and buyers be careful!

Phyllis is an outstanding estate agent because she: is professional and very experienced has a high reputation particularly in her local area works with her customers, keeping them fully informed throughout is able to martial a large pool of potential customers makes the selling process pleasant (not a trivial achievement)

Phyllis stood out from day one with her attention to detail and positive outlook. She is very hard working on behalf of her sellers and buyers and really knows her stuff. Phyllis went over and above to bring about a very positive outcome for us. She is down to earth and helpful, making a very daunting process seem easier through her constant support. We would recommend Phyllis very highly, she obviously loves her work and is able to make very positive connections with people.

Phyllis worked hard for us in a difficult market. Very professional.

Phyllis is a very experienced and knowledgeable agent. We were very impressed by how at ease she made us feel throughout the open-home and auction process and how well she negotiated with the buyers. Given the current difficult selling conditions, Phyllis achieved a top-price for our home.

My husband & I met Phyllis a couple of years before selling our home and right from the start we were both impressed with her approachable & professional nature. We knew straight away Phyllis was the agent for us. Having now just sold our home with the wonderful help of Phyllis has further reinforced our decision! We have three very active boys & Phyllis made everything from the open homes, communication & right up to the final sale of our home a very smooth process. Thank you so much Phyllis, we will definitely recommend you to our family & friends & our three boys enjoyed your company as much as we did.

We have been looking to buy a house for quite some time and meeting lots of agents. Phyllis is the first agent I have talked to who has been genuinely warm, open, and knowledgeable. From our first phone call and several emails and phone conversations later she was consistent in being quick to respond and lovely to deal with. She made the whole process of buying a house (which is a very stressful thing to do) seem as easy as pie. As buyers, we really appreciated her great service and would have no hesitation at all in recommending her to anyone who wants to sell or buy a house.