Rachael's profile

Rachael's reviews

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Rachael has 86 reviewsacross 15 different locations, showing 12.
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Rachael's qualities as told by our client reviews: proactive, stress-free process, supportive, friendly, responsive, local expert, clear communication.
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Buyer review
Customer Service a Priority
3 months ago
Customer Service a Priority

Rachael provided a professional and courteous demeanour in all my interactions. She was willing to help every step of the way, through the whole process. It was evident that Rachael had obtained a reasonable knowledge of the property and shared the information with ease. Rachael's response time to queries was outstanding, and if she was unable to talk straight away due to other appointments, she sent a quick text through to let me know that she had received my message and would respond as soon as she could.

Buyer review
Attentive and caring
3 months ago
Attentive and caring

Rachael helped me purchase my first home in Healy. She put in the time and effort to support me through this. Her communication was excellent. The whole process felt easy and straightforward. Thanks Rachael!

Seller review
Great experience. Strong market knowledge, clear communication, very professional.
4 months ago
Great experience. Strong market knowledge, clear communication, very professional.

Rachael was fantastic to work with and made the whole selling process feel easy and stress-free. She was always approachable, communicated clearly, and genuinely worked hard to get a great result. I really appreciated her support and would happily recommend her to anyone selling their property.

Buyer review
Professional & Reliable
4 months ago
Professional & Reliable

Rachael was very good at helping me find a second property to purchase. As I didn't live nearby and was unable to personally view the properties, I was comfortable with Rachael's advice as she was very professional at noting all associated details of each property, good & bad. Negotiations were completed very efficiently with quick responses to messages & calls. The whole process was stress-free, I could not have asked for a better real estate agent. Thank you very much

Buyer review
Highly Recommendable
4 months ago
Highly Recommendable

I was extremely grateful for Rachael helping me find property to buy, she was very professional in providing a range of properties to consider that suited my requirements. She was very good at accommodating my viewing schedule and provided honest advice on property values and any associated history for each property. We navigated through the entire process with ease, keeping me informed with quick responses to messages & calls, no query was too big or small to answer. I was extremely comfortable with the whole experience. I highly recommend Rachael to anyone seeking a dedicated and effective real estate agent. Thank you very much.

Seller review
Above and Beyond – Exceptional Service from Rachael Wilson, Kieran Tully & City & Country
4 months ago
Above and Beyond – Exceptional Service from Rachael Wilson, Kieran Tully & City & Country

We cannot speak highly enough of Rachael Wilson and the team at City & Country. From start to finish, Rachael’s communication was outstanding, clear, timely, and always honest. She genuinely listened to what we wanted and worked closely with the purchaser to achieve the best possible outcome for everyone involved. We left town prior to settlement, and Rachael went above and beyond by posting items we had accidentally left behind — something that truly shows the level of care and service she provides. Having now moved to SA, we can confidently say we have yet to come across an agent as willing, proactive, and helpful as Rachael. We originally purchased this home through City & Country when we moved to Mount Isa, and their dedication to helping us find the perfect home is exactly why we chose to sell with them again. Rachael Wilson is hands down one of the best sales agents in town, supported by an equally fantastic team. Highly recommended.

Seller review
Couldn’t be happier
5 months ago
Couldn’t be happier

This is the second property we have sold with City & Country within the last six months. Rachael and the team were outstanding in every way from when we first contacted them, through to settlement. Their knowledge of the housing market was spot on. Would definitely recommend them to anyone looking at selling.

Seller review
Fantastic Agent
5 months ago
Fantastic Agent

Rachael was amazing to deal with from start to finish when selling out first home. She has a lot of knowledge about the industry and the Mount Isa area. Her communication was great, she always kept us up to date with everything. She did a good job at negotiating with the buyers and got us a great result, and a smooth settlement. Very happy with Rachael’s service :)

Buyer review
Fantastic Agent
6 months ago
Fantastic Agent

I would highly recommend contacting Rachael if you are looking to purchase a home. I found her to be receptive to my needs and she was able to find properties with my preferences but also within my budget. Communication was great and she kept me updated when there were issues or delays and nothing was too much trouble for her. Rachael has a solid understanding of Mount Isa and I found her open and honest when talking about the market without using scaremongering tactics to push me into making a purchase. I will definitely be using her if I am looking for future properties.

Seller review
Good to deal with.
6 months ago
Good to deal with.

Rachel is very knowledgeable and knows the market for the Mount Isa area. We are very happy with the way she communicated what was happening during the selling of our property. Would recommend Rachel to anyone wanting to sell their property.

Seller review
5 star service
7 months ago
5 star service

Couldn’t recommend Rachael highly enough! She went above and beyond to make the process of selling my home completely stress-free. Rachael was always there to answer any questions I had and made everything run so smoothly.

Seller review
Professional, knowledgeable and personable
7 months ago
Professional, knowledgeable and personable

Rachael was nothing short of professional in all dealings. Along with being understanding, responsive with all communication through the process. Thank you Rachael and all the team.

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