Rachael's profile

Rachael's reviews

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Rachael has 92 reviewsacross 15 different locations, showing 12.
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Rachael's qualities as told by our client reviews: easy to work with, stress-free process, supportive, responsive, friendly, local expert, clear communication.
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Buyer review
THE ABSOLUTE BEST
6 months ago
THE ABSOLUTE BEST

So happy I was lucky enough to have Rach as my sales agent! 10/10, will (hopefully) buy the next one with her as well!! Love love love Kind, good communication, made the entire experience feel smooth and easy!

Buyer review
Approachable and friendly
7 months ago
Approachable and friendly

Rachael was very approachable and easy to talk to, she was able to answer all questions we had for her. If we ever were to sell or look for another house we would definitely go through Rachael.

Seller review
Wonderful
7 months ago
Wonderful

We couldn’t be happier with the experience! Communication was absolutely fantastic — we were always kept up to date every step of the way, which gave us so much peace of mind. They were incredibly easy to talk to, warm, and genuinely personable, making the whole process feel comfortable and stress-free. Nothing ever felt like too much trouble, and they truly went above and beyond our expectations. We’re so grateful for the care, effort, and professionalism shown throughout. Highly recommend!

Seller review
Extra effort
7 months ago
Extra effort

Very professional,personally attended to some unexpected problems, over and above what is expected making for a stress fee settlement

Seller review
Great communication and support
8 months ago
Great communication and support

Upfront communication and honesty from the get go! I appreciated the support and prompt assistance from Rachael with the sale of our property. Her friendly support, with sound knowledge was reassuring during the process of our sale - from open homes, to contract negotiations through to the sale completion. Great assistance, local knowledge and support.

Buyer review
Customer Service a Priority
8 months ago
Customer Service a Priority

Rachael provided a professional and courteous demeanour in all my interactions. She was willing to help every step of the way, through the whole process. It was evident that Rachael had obtained a reasonable knowledge of the property and shared the information with ease. Rachael's response time to queries was outstanding, and if she was unable to talk straight away due to other appointments, she sent a quick text through to let me know that she had received my message and would respond as soon as she could.

Buyer review
Attentive and caring
8 months ago
Attentive and caring

Rachael helped me purchase my first home in Healy. She put in the time and effort to support me through this. Her communication was excellent. The whole process felt easy and straightforward. Thanks Rachael!

Seller review
Great experience. Strong market knowledge, clear communication, very professional.
8 months ago
Great experience. Strong market knowledge, clear communication, very professional.

Rachael was fantastic to work with and made the whole selling process feel easy and stress-free. She was always approachable, communicated clearly, and genuinely worked hard to get a great result. I really appreciated her support and would happily recommend her to anyone selling their property.

Buyer review
Professional & Reliable
8 months ago
Professional & Reliable

Rachael was very good at helping me find a second property to purchase. As I didn't live nearby and was unable to personally view the properties, I was comfortable with Rachael's advice as she was very professional at noting all associated details of each property, good & bad. Negotiations were completed very efficiently with quick responses to messages & calls. The whole process was stress-free, I could not have asked for a better real estate agent. Thank you very much

Buyer review
Highly Recommendable
8 months ago
Highly Recommendable

I was extremely grateful for Rachael helping me find property to buy, she was very professional in providing a range of properties to consider that suited my requirements. She was very good at accommodating my viewing schedule and provided honest advice on property values and any associated history for each property. We navigated through the entire process with ease, keeping me informed with quick responses to messages & calls, no query was too big or small to answer. I was extremely comfortable with the whole experience. I highly recommend Rachael to anyone seeking a dedicated and effective real estate agent. Thank you very much.

Seller review
Above and Beyond – Exceptional Service from Rachael Wilson, Kieran Tully & City & Country
8 months ago
Above and Beyond – Exceptional Service from Rachael Wilson, Kieran Tully & City & Country

We cannot speak highly enough of Rachael Wilson and the team at City & Country. From start to finish, Rachael’s communication was outstanding, clear, timely, and always honest. She genuinely listened to what we wanted and worked closely with the purchaser to achieve the best possible outcome for everyone involved. We left town prior to settlement, and Rachael went above and beyond by posting items we had accidentally left behind — something that truly shows the level of care and service she provides. Having now moved to SA, we can confidently say we have yet to come across an agent as willing, proactive, and helpful as Rachael. We originally purchased this home through City & Country when we moved to Mount Isa, and their dedication to helping us find the perfect home is exactly why we chose to sell with them again. Rachael Wilson is hands down one of the best sales agents in town, supported by an equally fantastic team. Highly recommended.

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