A very knowledgeable and easy to partner with Balwyn North expert. Throughout Covid 19 and over the past four years, Rino has taken the time to partner honestly and openly. Rino stands out and does his utmost to deliver results whatever the market circumstances. Thank you.
I met with several real estate agents prior to selling my home and everyone seemed nice enough, all promising the best service, the best results and then they pull out the big guns: "the best in this area" and my favourite eye roller "the most extensive data base". Finally I was told from someone who I know to be nothing short of ruthless in terms of expectation and judging character, to contact Rino Presutto. The first gut feeling I had when I met Rino was that this guy is genuine - the real deal - in an industry notoriously overrun by big egos. Of course he had all the knowledge and expertise you would expect from an agent, but it's all the other things, the icing on the cake things that make him the one you want selling your property (and yes, no matter what suburb your property is in)! There's something going seriously right at Fletchers North Balwyn because even the team that Rino surrounds himself with were excellent - a special shout out to the spectacular Gabrielle McVie! The number one reason why Rino in particular stands out a mile from the crowd is because he doesn't just want great results for his own reputation, he sincerely wants a great result for his client! No only could I not fault him, but the more the campaign progressed the more I knew I couldn't have picked a better agent with a better team. In terms of providing flawless service and a great result, he is infinitely harder on himself than you as his client could ever be, and this is exactly what you want in a real estate agent!
Had the pleasure of dealing with Rino with a purchase and a sale. Both experiences were extremely positive from honesty of current real estate market, to great advice and overall results. Highly recommend Rino.
From our initial meeting, Reno understood what selling our family home, of 50 years, meant to my brother and I. It was his empathy for the situation that put my brother and I at ease, and ready to ask the questions. Reno answered all our questions, not matter how naive some may have been, with such clarity; by explaining all the policies they are bound by, costs and fees, and how the process will unfold. When I would SMS him, to ask the random question of the moment, he would respond in the most timely manner for the chat, or a call, or even via an email. At all the open house times, his punctuality and professional decorum was laudable. Knowing he was there, I knew our home was safe and secure. Reno’s familiarity of the area, his comprehension of the market, the ease of communication between us was seamless, yet never forgetting the journey that we were on. On the eve of the auction, he met with us both, and in the candid conversation that unfolded, we felt at ease with him being there, and for the auction, even though my brother and were on roller coaster of personal emotions. The result of the auction, speaks for itself. The high level of service, that everyone at Fletchers provides, is of a standard that they should be proud of.
Rino was there from the word go, from open house inspections to following through with contacting potential buyers! His great knowledge of the area , wonderful communication skills was second to none. Truly a hardworking , honest agent got us the result we wanted. So happy we entrusted him with selling our family home.
I felt that right from the start Rino and I were on the same team. Rino was supportive and provided good advice and guidance throughout the entire process. I would recommend Rino to anyone selling or buying a home.
Rino was great to deal with - open, flexible and transparent in his approach. He engaged with us in an authentic manner which made, what can a challenging experience, a lot easier.
I am really impressed with Rino, he was very easy to talk to and all ways available. He kept us informed as to what was happening and what I had to do. It was a surprisingly simple and easy process with Rinos help.
We have had the pleasure of dealing with Rino on both sides of the real estate equation buying and now selling. At all times he has been professional, knowledgeable and prepared. When you sign up with Rino he is there to guide you through the process, providing tradesman and stylists when you need them. In what can be a daunting process you feel like you are in it together. He is a fantastic communicator and I will miss our daily chats and laughs. I found his feedback to be honest and accurate. I couldn’t recommend Rino highly enough.
Rino’s service to us personally was excellent from the moment we met. His advice to have a referred stylist was great advice. The inspections he set up and timing were followed through well and follow up feedback was thorough. I would highly recommend Rino to anyone I know.
Rino is a fantastic agent to deal with. He was always prompt when responding to our queries which we found refreshing compared to other agents we have dealt with. On auction day he and the team were fantastic to deal with and have continued to be so well after the sale.
In Rino I found a warm, genuine, honest and diligent agent. He assisted me with every step of the campaign and continued to provide useful advice and contacts to assist me along the way. Requests or concerns were never a bother to him and followed up with immediacy. The campaign under Rino's management was flawless and he and his experienced team all contributed to a result that exceeded all expectations. An excellent experience.
