Roxanne's profile

Roxanne's reviews

  4.8  
Roxanne has 256 reviewsacross 14 different locations, showing 12.
almost 3 years ago
This team is amazing!

Tania, Brooke and Roxanne assisted me with the sale of my home, and I could not be happier with the experience. They were always available, explained the process clearly, followed up with all leads and worked efficiently through to settlement. Through all their advice I am very happy with the outcome. I would definitely recommend the team at Bracken Ridge for anyone selling a property.

over 3 years ago
Great experience with Tania and team

Tania was incredibly knowledgeable about the Bracken Ridge area and the changes to the market at the time. Tania and her assistant were incredibly professional and easy to deal with, always keeping us updated and being proactive at every turn. We would recommend anyone to use Tania and her team if selling in the local area.

over 3 years ago
Exceptional Service from start to finish!

Roxanne exuded confidence from the moment we met. She was honest, direct & straight forward. Tania helped make the whole experience very pleasant & communicated with us well the whole way through. We were astonished by the record price that was achieved! We had 20 groups through the 1st open home & 4 offers!! The house was sold in a number of days. Roxanne& Tania were also both very kind & caring. Can’t recommend These talented & professional woman enough.

almost 4 years ago
Terrible service during the buying process, extremely hard to communicate once the contract signed!! DO NOT BELIEVE WHAT THEY SAY.

I write this review as I am a buyer and experience a terrible service from Ray White Bracken Ridge. Very lack of communication once you sign a contract. If you are a buyer, do not believe any promise from this agent, you need to write down everything you want in the contract. Check the house as much as you can, negotiate whatever you do not feel good with the house. They lack knowledge and terrible service after you sign the contract. DO NOT BELIEVE ANYTHING THEY SAY FROM THIS AGENT!!!

about 4 years ago
Made the process easy

Roxanne made the process of buying our first property a pleasant one. She was happy to take our calls anytime during business hours to clarify what we needed to do, and even checked on the property for us in the recent flooding event.

about 4 years ago
Disappointed

When choosing to sell my house with Ray White, Roxanne assured me she would personally look after the sale of my house. I had mentioned a negative past experience with an agent lying to me, when I sold a previous house. Once again Roxanne assured me this would not happen and that she would be attending each open home and doing all the negotiating to sell the property. As soon as I listed my house with Roxanne, she was difficult to contact. Roxanne did not attend any of the open homes, did not present any offers and furthermore, did not respond to my text when asking if she would be attending the open house the following day. On the day of the open home Roxanne did not turn up. Apparently she injured her hand at another open home, however, I never heard from her directly. I never heard from Roxanne again. I was fortunate that my house sold for a higher price than expected. Tania (Roxanne’s colleague) did a great job selling my house, however, I was still disappointed with the service I received from Roxanne.

about 4 years ago
Professional service

Thanks Roxanne for the quick and professional sale of our residential property. Everything ran smoothly and we were very satisfied with our sale price. Kindest regards, David and Vanessa

about 4 years ago
Bracken Ridge Purchase

This was my first home purchase and Tania + Roxanne made my experience very easy and memorable. Would definitely use again!

over 4 years ago
Great Buying experience

Roxanne and Tania were excellent is assisting us locate our home for our specific needs and then successfully negotiated a contract to seal the purchase. Their guidance was most appreciated.

over 4 years ago
Highly Professional, Confident, Extensive Local Knowledge & Broad Understanding of Market Trends

The decision to list our family home was a difficult one. However, working with Roxanne and her team significantly diminished the stress of selling. Roxanne was both highly professional and personal and we benefited from her extensive understanding of market trends. Roxanne and her team developed and implemented a marketing strategy that produced outstanding results. We would not hesitate to recommend Roxanne to anyone serious about buying or selling.

over 4 years ago
Professional and Personal

Roxanne has been know to us way back in her LJ Hooker days when first starting out doing home appraisals. I love her bubbly and can do attitude. She is a wonderfull lady very prompt and professional in her work and wouldn’t hesitate to recommend her to anyone. We will always consult with Roxanne when buying or selling property.

over 4 years ago
A totally painless sale. Well managed giving us peace of mind at every stage.

Roxanne and her team were great to deal with. Everybody on the team had a thorough knowledge of the area and The current market trends. They organised a really well thought out marketing strategy achieving an outstanding outcome for us. They were very helpful throughout the whole process dealing with any issues very professionally. We couldn’t be more pleased and would highly recommend Roxanne as an agent.

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