Extremely friendly, helpful and frank (without being blunt). A huge assist for a first-home buyer.
My wife and I are retiring to Bathurst or the surrounding area. We have rented in Sydney for decades. Property views had not been particularly inspiring. But not only was the property itself what we had hoped (`lived' up to the webpage) but Sandy was the very ingredient we needed. His comprehensive knowledge dispelled our defensiveness, allowed us to see the property openly, provided advice as to `child-protection' (our first grandchild is imminent) around the home - even drawing my skin-cancer-prone self out of the sun. Sandy was, of course, representing the vendor - but his involvement in the buyer viewing - and throughout, up to including exchange of contracts - has been exemplary. If we were selling, it would be Sandy who we would be calling. The asking price was not contested.