Scott Phillips

Scott and his team provided me with an excellent vendor experience that far outweighed my expectations as a first-time vendor. Selling a home in late 2026 was a challenge, and their in-depth market knowledge really helped me to understand what the national and Upper North Shore markets were doing and how best to go about the sale of my property in such a tough environment. After an initial meeting and execution of the agency agreement, they formulated a straightforward project plan to help me prepare the property for sale. They were able to source reliable and affordable tradespeople to polish the property for the marketing campaign and inspections. Every step of the plan ran like clockwork, even when unexpected events required action within a tight timeframe. I have a lot on my plate, and for my part, it was a very light touch and painless process. Scott and his team were great communicators. Their reports were very detailed and the timing of our strategy meetings suited my schedule perfectly. I am very happy with my choice to engage Scott and his team at Ray White Upper North Shore, and I am very satisfied with the results they produced. I cannot recommend them highly enough.

From the very outset of the sales campaign, it was clear that Scott brings a well-developed and meticulously planned approach to transacting real estate in the Upper North Shore. Beyond his expert local and market knowledge, he communicated with all parties clearly and consistently — building the trust needed to bring a deal to the table that was optimal for both buyer and vendor. We were particularly committed to ensuring our beautiful home didn't fall into the hands of a developer, and Scott shared our vision of finding the right family buyer. Not only did he achieve that outcome, he did so with professionalism and care throughout the entire process. We couldn't be happier with the result. Five stars.

We are very pleased with the service and results delivered. Prior to listing we were based overseas, so trust was essential. Scott and Nicole took ownership of managing all home improvement and presentation work, coordinating trades to a high standard. Their communication was exceptional, providing regular updates. They navigated a challenging market with outstanding negotiation skills, achieving an excellent result. Their dedication made the entire experience remarkably smooth. We highly recommend them!

It was a difficult time with regards to the market, but we were kept up to date about trends and buyers' expectations. Scott navigated a tricky situation at settlement and communicated easily with our solicitor. I wonder if there is any way we could have heard directly from Nicole about her past experiences and her conversations and negotiations with the purchasers. Scott was totally supportive of our values and understood what was important to us in this experience. He was also understanding of our personal challenges throughout this selling process.

Scott's support was excellent throughout the sales process - guiding us on the price we could expect, working with us to develop and execute a maintenance and styling plan, and then keeping us updated on the progress of the sales and viewing process. Nothing was too much trouble, late night and weekend texts were answered, and Scott scheduled additional viewings to help get more buyers interested in the property. I would have no hesitation in recommending Scott to other prospective buyers or sellers.

Scott Phillips realised a speedy sale for us at the right price. He is very professional in his communication skills and managed the transaction whilst I was overseas. His ability to utilise modern communication tools to keep me up to date with the sale process gave me a lot of comfort. In addition, I was able to follow the auction and take decisions online and in real time. This enabled the saving of time and travel costs whilst achieving out target price.