When we decided to sell, in late April, and the market was still buoyant despite the 3 x interest rate hikes by the RBA. Then the Labour Government put into their budget the CGT changes in May and the market came to a complete standstill. Then in early July after 40+ people went through our place, someone drove into our home and caused considerable damage to the home and ensuite. This didn't help matters. We ended up making a loss of 5-6% not to mention stamp duty we paid and extras we added to the place. I think the team were trying to sell the place hard and perhaps we paid too much in the first place. The other problem we had already purchased another place, so we were on our knees to sell. Can't blame this error on R&W. We will close this chapter of our lives and put it down to lesson learned. Overall, R&W were eager to sell our place. But never again would we ever buy before we sold. Lesson learned!

Can’t complement Scott enough for the outstanding attention in selling my house. It sold in 2 weeks and Scott kept me informed every step of the way, sometimes multiple phone call in one day just to keep me updated with what was happening. Excellent attention to detail I highly recommend Richardson & Wrench, thank you.

Scott was fantastic to deal with. Very responsive, friendly and quick to liaise between us and the seller. He answered all our questions promptly and accurately, checked in with us and kept us informed throughout the whole process. He made the potentially stressful process of buying our home as smooth as possible with his relaxed and down to earth attitude, and without making us feel like we were being pushed at any point. Thanks Scott!

Scott worked tirelessly out of hours, as well as the weekend, in order to answer questions and solve dramas even so far as to arrange tradies within hours to provide additional formal quotes. Although representing the vendor he was completely transparent on all matters relating to the sale. His comms were beyond reproach, sometimes numerous calls were made within a few hours. Any update or development not only did he email he always followed up with a phone call. He always answered his phone and when not possible always called back a couple of hours, if not minutes later. Absolute legend would recommend highly.

from the time Scott agreed to represent us, until the sale of our property, Scott and the whole team at R&W were nothing but professional, helpful and patient, Scott was always available to answer any questions, we were more than happy with the updates and feedback we received throughout the campaign, we would definitely recommend Scott to anyone looking to sell or buy on the peninsula, Huge thanks to Scott and the team at R&W Umina Beach

We had an outstanding experience working with Scott and cannot recommend him highly enough. From the very beginning, he demonstrated a level of honesty and transparency that gave us complete confidence throughout the process. Every conversation was straightforward, with clear advice and no pressure — something we truly valued. Scott was also incredibly reliable and consistently went above and beyond to keep things moving smoothly. No question was ever too small, and he was always available to provide updates, guidance, or reassurance when needed. Scott's responsiveness made what can often be a stressful process feel well-managed and under control. If you are looking for an agent who is trustworthy, dependable, and exceptionally easy to work with, we would not hesitate to recommend Scott.

As first home buyers, the process felt difficult and frustrating. After contacting Scott for a property he had listed, he arranged an inspection at a time that was suitable for me, made more time again for my wife to also visit, had a no nonsense approach and every question we asked was met with answers. 'I do this every day so if you don't understand something, just ask' was what Scott said. As first home buyers, we had plenty of questions and Scott always made himself available to answer them. He was punctual, attentive, followed up all enquiries we had and made the process feel so much easier than the other agents we had spoken to. Absolutely over the moon that we got to work with Scott for our purchase and would highly recommend his services to anyone in the area.

Selling our property was a big decision, and choosing the right agent made all the difference. From the very beginning, Scott Wilson was professional, knowledgeable, and genuinely committed to achieving the best possible outcome for us. We had a tenant living at the property at the time of selling and he was very accommodating and respectful. He guided us through every step of the process with clear communication and honest advice, ensuring we always felt informed and confident. His marketing strategy was outstanding, presenting our property off market and attracting interest from potential buyers. What really stood out was his dedication and responsiveness. No question was too small, and he was always available to provide updates or reassurance when needed. His negotiation skills were exceptional, ultimately securing a result that met our expectations. We couldn’t be happier with the experience and would highly recommend Scott Wilson to anyone looking to sell their property. A truly seamless and stress-free process from start to finish.

I have bought and sold with Scott. I found him to be very professional in his approach and realistic as to the market. My house had issues which he dealt with and explained the situation to the buyers. He was very patient and kept me well informed with the open house inspections.

Scott has been proactive, whenever a suitable property came onto the market, he would reach out to me and always willing to arrange for private inspections. During the purchase, he kept me updated at every step, making sure I always knew where things were at and what to expect next which I truly appreciated as a buyer. I valued the communication throughout.

Selling your home is easily one of the most stressful experiences you can go through, but Scott made the entire process feel seamless. From our very first meeting, he was professional, honest, and incredibly grounded. He was patient with all our questions and communicated every update clearly, so we never felt left in the dark. Most importantly, Scott delivered a result that far exceeded our expectations. If you want an agent who actually cares about the outcome for your family, Scott is a 10/10. We wouldn't hesitate to use him again or recommend him to anyone.

My husband and I recently purchased a property through Scott and we could not be happier with the experience! He made the entire process so easy and stress free for which we could not be more grateful. He was very responsive and kept us informed at every step making us feel reassured and involved. No question or issue was ever a hassle and Scott went above and beyond to respond to anything we raised with genuine care. He was friendly and approachable and we could not have asked for a better experience buying our family home. With his professionalism, personability, knowledge and clear communication Scott made what can oftentimes be a stressful and daunting process such an exciting and positive experience. We cannot thank him enough for everything from the initial inspection all the way through. If/when the time comes for us to sell or purchase again, we will definitely be reaching out and would highly recommend him to anyone looking for an agent.