Serena assisted us to sell our Docklands apartment. She was realistic in her appraisal and her advice about how to present the property was accurate. She understands the Docklands market very well and appeared to have an encyclopaedic knowledge of comparable sales in the area. We appreciate her candour, professionalism, and efficiency.
Serena was extremely professional, very prompt in providing extra information I required and kept us fully informed as to all stages of our buying process. I would wholeheartedly recommend Serena for future property purchases
Serena was great to deal with, very friendly, provided lots of information about the property and was very prompt with responses.
Serena was very professional in all aspects of the sale process and always in control. She was very responsive to any issues as they arose and always helpful including after the sale was committed. I would have no hesitation in working with Serena again or recommending her to others.
Serena has a strong background in property sales, and she did a fantastic job in selling my Docklands apartment as quickly and efficiently as possible. She kept me informed on the marketing campaign, the interest from buyers, and also had good recommendations which helped me secure the right deal. I would highly recommend her based on her strong track record in the Melbourne CBD and Docklands property market, thanks again Serena!
I wanted to take a moment to express my gratitude for the outstanding service you have provided me in my search for a property. Your knowledge of the market and attention to my specific needs made the entire process easy and stress-free. Your communication was clear and timely, and you consistently went above and beyond to ensure a smooth settlement. I couldn't be happier with the property you helped me find. Thank you for your professionalism and dedication to your clients.
I worked with a few agents in the last year. Many repeat the general narrative to manage your expectations. I found Serena to be one of the best. She articulated her analysis & recommendations in detail, clearly demonstrating the Lucas team was taking action for the best possible result. In a market that is competing for buyer attention, the right agent is critical for both seller & buyer. Highly recommend Serena and team for their expertise, communication and process. Very happy.
I wish I could tick all the boxes below just to express how amazing this agent is! Serena is a truly professional, attentive and knowledgeable agent who helped me from day one through to close of sale, and couldn’t have achieved the final result without her experienced guidance and support. I would highly recommend Serena to anyone who’s looking to sell/buy in Melbourne. And would definitely go back to Lucas Real Estate if I ever needed any assistance in real estate.
Very pleasant outcome and great experience with her throughout the process.
Serena was engaged as my sales agent for 2 x apartments, 1 in melbourne city and another in docklands. From engagement, Serena took charge of the sales campaign, from ensuring the apartment was professionally cleaned, staged and ready for viewings. Serena made whole process from start to settlement, a painless and stress free experience. Key attributes: - professional and polite - responsive and prompt - knowledgable and up to date with market perceptions and trends
Serena was engaged as my sales agent for 2 x apartments, 1 in Melbourne city and another in Docklands. From engagement, Serena took charge of the sales campaign, from ensuring the apartment was professionally cleaned, staged and ready for viewings. Serena made whole process from start to settlement, a painless and stress free experience. Key attributes: - professional and polite - responsive and prompt - knowledgable and up to date with market perceptions and trends
Sold my property within 14 days of listing. Will definitely recommend her if you're thinking of selling. You will experience a stress free process. Happy with her service. Cheers.
